The observability layer facilitates monitoring, tracking and evaluation of AI workflows. It provides the visibility and insights needed to understand how AI models perform in real-world environments, enabling teams to identify and resolve issues promptly, maintain system health and improve performance over time.
At the core of the observability layer are tools and frameworks that track various metrics related to both the AI models and the infrastructure on which they run.
The governance layer is the overarching framework that helps to ensure that AI systems are deployed, used and maintained responsibly, ethically and in alignment with organizational and societal standards.
This layer is crucial for managing risks, promoting transparency and building trust in AI technologies. It encompasses policies and processes to oversee the lifecycle of AI models with legal regulations, ethical principles and organizational goals.
A primary function of the governance layer is establishing data collection and use policies along with compliance frameworks to adhere to regulations such as the General Data Protection Regulation (GDPR), Health Insurance Portability and Accountability Act (HIPAA) or AI-specific guidelines including the EU AI Act. These frameworks define how data is collected, stored and used, encouraging privacy and security.
Also, governance includes creating mechanisms for auditability and traceability, enabling organizations to log and track AI decisions, model changes and data usage, which is critical for accountability and addressing disputes or errors.
The governance layer also addresses issues of fairness, bias and explainability in AI systems. It involves implementing tools and techniques to detect and mitigate biases in training data or model outputs, helping to encourage AI systems to operate equitably across diverse populations.