Jumpstart your AI journey with IBM Garage

Rapidly define and prioritize a specific AI use case that will deliver value in 6 weeks or less.

Overview

Reinvent how your business works with AI

Today, AI is powering important insights and automation across every department, industry and sector. With this accelerated adoption and use of AI comes an elevated risk related to data security, inclusion and ethical accountability. However, when AI is implemented in an experienced and transparent manner, there are important outcomes and value that everyone realizes.

IBM Consulting is a trusted leader in AI consulting services. We provide end-to-end strategy, implementation and management services to help every business operationalize and scale AI across their enterprise. With IBM's vast experience developing AI technology and solutions, we are uniquely suited with the expertise, methods and accelerators that deliver both accountability and success for our clients.

We work with you to uncover meaningful opportunities to embed AI and machine learning into your workflows and processes, making your business more efficient and intelligent. With deep industry expertise and access to IBM Research, we can uncover new and emerging areas of value and implement trusted AI securely and at scale.

No matter where you are on your AI journey, partner with IBM Consulting to deliver AI you can trust.

Capabilities

Conversational AI

Drive personalized omnichannel experiences, while reducing contact center operations costs. Apply AI-based virtual agents, intelligent workflows and automation together with real-time data to deliver delightful experiences for customers and employees.

AI at scale

IBM can help you run, maintain and scale AI and machine learning (ML) solutions from pilot to production. Adopt a framework to guide your journey and accelerate your time to value.

Foundational models

Streamline processes, increase productivity and derive immediate actionable insights. We can deploy AI models quickly with industry specificity and client content customization while ensuring security and responsibility.

Content intelligence

Digitize complex documentation with AI that unlocks value from unstructured data. Speed transaction times, reduce costs and increase accuracy with industry-specific processes.

Climate risk and weather

Integrate geospatial, weather, climate and remote sensing data sets into core workflows, improving visibility and saving your business time and resources at points of meaningful value.

AI-powered automation

Digitize and automate workflows with AI to create touchless processes that automate tasks and empower a modern, hybrid workforce.

Benefits

Improve customer and employee experiences with virtual agents

99%

99% of respondents report an increase in customer and employee experiences with virtual agents utilizing conversational AI.¹

Scale AI to elevate human capabilities and performance

89%

89% of enterprise decision makers agree that scaling AI leads to competitive differentiation.²

Drive differentiation and sustainable innovation with trustworthy AI

67%

67% of organisations that view AI and AI ethics as important also indicate they outperform their peers in sustainability, social responsibility, and diversity and inclusion.

Strategic partnerships

Adobe

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Create memorable experiences with Adobe

Unlock the value of data and leverage AI to deliver real-time personalized experiences for your customers with Adobe Experience Platform.

AWS

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Modernize data and build AI capabilities on AWS Cloud

As a premier AWS consulting partner, IBM helps modernize and scale contact centers powered by Amazon Connect platform, and integrate AI, ML and automation solutions on AWS Cloud.

Google

Person using laptop computer in modern office

Scale AI and ML on Google Cloud

IBM helps integrate and scale AI and machine learning and infuse AI-powered intelligent workflows into business processes on Google Cloud. IBM also partners with clients to transform customer service with Google’s Contact Center AI Platform.

Microsoft

Several people confer at an office desk

Build intelligent workflows on Microsoft Azure

IBM provides the expertise, framework and toolkits to enable adoption of AI, analytics and machine learning at scale, and to also reinvent businesses processes with intelligent workflows—all built on Microsoft Azure.

SAP

Worker inspects piece of machinery

Define and deliver digital transformation for SAP

Deploy AI enabled workflows that automate essential processes.

Salesforce

Stacks of squares

Unlock innovation with Salesforce

Seamlessly integrate Salesforce Einstein and IBM Watson to deliver AI experiences across your business. 

Case studies

Bouygues Telecom achieves rapid innovation by democratizing AI

Partnering with IBM, Bouygues Telecom co-designed custom data and AI architecture on AWS to operationalize and scale AI and ML across the organization.

ABN AMRO Bank elevates customer experience with conversational AI

Netherland-based ABN AMRO Bank integrated conversational AI to automate 150 thousand customer conversations per quarter and understand customer needs in real time.

Siemens Gamesa scales ML to reduce manufacturing errors

Partnering with IBM, Siemens Gamesa adopted AI at Scale best practices to deploy machine learning (ML) solutions on Microsoft Azure to transform manufacturing.

IBM Garage

Related solutions

Data and analytics consulting

Integrate enterprise data to build digital, operational, analytical, data science and AI models, and to automate processes using intelligent workflows.

Automation consulting

Digitize and automate workflows with AI to create touchless processes that are powered by a hybrid workforce.

Technology consulting

Explore open technologies that unite and align your strategy and process to meaningful automation, AI insights and outcomes.

Explore career opportunities

Join our team of dedicated, innovative people who are bringing positive change to work and the world. 

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