Leading enterprises are creating value with AI
50% of top Salesforce performers are revolutionizing customer service with generative AI, according to IBM’s report, The State of Salesforce 2023–24. 
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IBM Consulting is the driving force behind your business transformation journey. We're all about working openly and bringing together different perspectives, experiences, and essential AI and hybrid cloud technology to meet your business goals.

Over 80% of enterprises are working with or planning to adopt generative AI, but concerns around data privacy, trust, security and skills—now elevated to the board level—must be addressed. In an industry rampant with AI hype, our 21,000+ AI & data consultants have got a solid track record, and we're already collaborating with thousands of clients and partners globally to shape the future of AI. IBM Consulting has formed a Center of Excellence for Generative AI specialized in applying watsonx and our ecosystem partner technologies to accelerate how we solve business problems. We're also committed to helping your team learn new skills and boosting their capabilities to make the most of AI adoption and drive even more value for your business.

One thing we refuse to compromise on is AI ethics and responsibility. So, let's work together to define your roadmap and scale trustworthy AI throughout your enterprise.

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Benefits 67%

faster project delivery1


more innovation ideas1



Capabilities Rethink your strategy

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Transform your experience

Engage at every touchpoint, reinventing your relationships with customers, employees and partners.

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Modernize with purpose

From hybrid cloud to AI, automation and security, we unite an open ecosystem to help you scale impact.

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Increase productivity and reduce costs when you optimize your operations with AI and automation.

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Co-create with IBM Garage™
IBM Garage™ is the collaborative, hands-on approach at the heart of IBM Consulting. It is the intersection of business strategy, design, technology, culture and innovation. Together we workshop the practices, develop the technologies and provide the expertise your business needs to help chart your transformation journey from ideation, to build, to scale. Learn more Talk to an IBM Garage expert
We chose to partner with IBM because they could really help us usher in completely new ways of working, which allows us to unlock value faster. Paul Hornby Director of eCommerce Matalan
Case studies Transforming Etihad’s digital channels

Etihad simplifies and enhances the digital experience for customers with IBM Garage, creating a new personalized platform for all digital services with an open hybrid cloud platform on IBM Cloud.

Keeping it fresh at Frito-Lay

Frito-Lay digitally empowers employees to delight customers with IBM Garage, launching two solutions built on the Salesforce platform to enhance its e-commerce capabilities and streamline delivery routes.

Helping Sonoma County’s homeless

Sonoma has reduced its homeless population by 9% between 2018 to 2020 and achieved a 35% housing placement rate by integrating data using a hybrid cloud approach with Red Hat on IBM Cloud and IBM Garage.

Stepping up digital at Boots UK

Boots UK built on more than 150 years of retail innovation with an e-commerce transformation with IBM that has increased digital orders by 42% and helped grow revenue by 115% over two years.

Cutting costs at Woodside Energy

Woodside Energy transforms its culture and technology with IBM Garage as it works to decrease operating expenditures by 30% through more intelligent and data-driven business processes.

Driving innovation at Audi UK

With a focus on style, performance and scale, IBM Consulting partnered with Audi UK to better anticipate customer needs, understand driver preferences and deliver on digital experiences for the next generation of Audi drivers.

Strategic partnerships Amazon Web Services

Partner with IBM Security and AWS to manage risk and secure your workloads no matter where they reside.

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Our SAP experts create custom roadmaps to lower costs and improve results. In 2022, SAP recognized IBM as the Pinnacle Award winner for Cloud Business Transformation Delivery Excellence.

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We complement Salesforce with the capabilities, methods and technology to integrate data, unlock insights and co-create innovation. In 2022 IBM was named UKI Partner of the Year for Salesforce.

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Through a partnership of 36 years, IBM and Oracle offer solutions to accelerate and execute seamless transitions to cloud. The IBM CIA provides a tailored client roadmap, business case and ROI, typically within 20 days.

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Building on more than 20 years as an Adobe consulting partner, our partnership is focused on helping clients design and deliver more personalized experiences that foster customer loyalty and trust.

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Microsoft Azure

Use our industry-leading Cloud Innovate methodology and cloud technology tools to help accelerate growth, efficiency and innovation, using open and secure multicloud strategies for application development and management.

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1 The Total Economic Impact Of IBM Garage”, a commissioned study conducted by Forrester Consulting on behalf of IBM, October 2020. Based on projected results of a composite organization modeled after 5 interviewed IBM Garage customers. Actual results will vary based on client configurations and conditions and, therefore, generally expected results cannot be provided.