IBM and Adobe work at the intersection of strategy, data, design and technology to digitally reinvent your business. Together, we deliver personalized and trusted experiences that delight customers across every digital touchpoint. Our experts help you leverage Adobe’s world-class solutions to continually meet and exceed rising customer experience expectations—unlocking the value of your data to make every interaction more personal.
Building on more than 20 years as an Adobe consulting partner through IBM iX®, the global business design arm of IBM Consulting, IBM has developed a unique alliance with Adobe in an ecosystem that spans across both technology and services. With an industry-first approach, deep consulting capabilities across all three Adobe clouds, proprietary Adobe solutions, and a reputation for handling some of the most complex projects in the Adobe customer ecosystem, we can help you create experiences your customers actually want to experience.
IBM and Adobe have a unique partnership comprised of both consulting and technology expertise, powering integrated solutions like Adobe Experience Platform + The Weather Company data, Adobe Commerce + IBM Sterling Order Management, and Adobe Experience Manager + IBM Cloud for Financial Services.
Our partners, clients, and analysts in the Adobe ecosystem trust IBM and our experts. Adobe has named us International Delivery Quality Partner of the Year for 3 years running, we're ranked as a global leader by both IDC and Everest, and our delivery practitioners are in the top partner tier for a number of sales accreditations and certifications.
Our end-to-end customer transformation capabilities deliver real outcomes. From experience and personalization initiatives to work management and commerce strategies, IBM takes advantage of our premier partnerships with market-leading platforms that integrate with Adobe (such as Salesforce and SAP) to provide a best-of-breed tapestry of technologies to meet your unique needs.
Unlock the value of your data with Adobe Experience Cloud and the Adobe Experience Platform to design and deliver personalized experiences—at scale. Curate personalized content journeys, modernize forms and supercharge Adobe Experience Platform with IBM’s proprietary assets, driving measurable ROI from your customer transformation initiatives.
The way we work across teams matters. Our Adobe Workfront consultants have been named Adobe Workfront Partner of the Year for their expertise in helping clients transform end-to-end marketing operations while fostering collaboration with transparency and agility.
Powerful omnichannel commerce experiences are now a critical growth driver for every business. We help transform commerce experiences with Adobe Commerce combined with the power of data and AI, deep industry expertise and the innovative IBM iX Experience Orchestrator to drive market-leading business outcomes.
Winner of four 2022 Digital Experience Partner of the Year Awards:
- Americas Partner of the Year
- Japan Partner of the Year
- Western Europe Emerging Partner of the Year
- International Delivery Quality Partner of the Year
- “The Transformer” Experience Maker Award, for our innovative work on our own marketing transformation with Adobe
Using Adobe Experience Cloud to optimize across people, processes, and platforms, IBM has become a more data driven and client-first company—consolidating 40 DAM platforms into 1 and bringing web pages to market 75% faster.
With 90% of car purchases starting online, IBM partnered with Audi UK and used Adobe Experience Manager and Adobe Analytics to anticipate the needs and preferences of the next generation of Audi drivers.
Using the Adobe Experience Cloud, IBM helped SSGA make more data-driven decisions, enabling them to easily view how customers are interacting with their content—ultimately unveiling what information is most valuable to clients.
The Maryland SDAT made digital experiences more accessible and transparent for everyone without an organizational overhaul.
Pierre is a senior partner in IBM’s Adobe practice and the leader of the North America Marketing Transformation offering. Pierre has spent over 25 years at the intersection of customer strategy, data, analytics, and technology—helping companies transform their customer-facing capabilities to capitalize on their growth opportunities.
Liz applies innovation and rigor to everything she does. She is hyper focused on helping clients realize the full potential of their marketing technology investments by optimizing operating models across talent, process and technology, resulting in drastic revenue growth, operational efficiencies and employee satisfaction.
Jay is a global offerings and strategic client leader for IBM’s Adobe practice. She has worked with a diverse range of IBM clients and partners across all industries in a variety of technologies, helping them get the most value out of platforms like Adobe Experience Cloud and Adobe Workfront.
Madhur is an Adobe Principal Architect and Global Certification Leader within IBM’s Adobe practice with more than 17 years of industry experience working with various clients in multiple geographies and providing cutting-edge solutions in Adobe Experience Cloud.
IBM iX helps the world’s most influential companies create experiences, products and services that reinvent their relationships with customers and employees.
Envision, design and deliver smarter experiences that help earn loyalty and trust across the customer lifecycle.
Transform your marketing organization across people, process and platform to remove complexity, unlock efficiency and drive growth.