Adobe consulting services
Partners in digital transformation, helping clients design and deliver more personal, flexible and secure customer experiences
Adobe has honored IBM as winner of the 2022 Adobe Experience Maker Award.
A one-of-a-kind partnership for personalized experiences
IBM and Adobe have a strategic alliance spanning both technology and services, building on more than 20 years as an Adobe consulting partner via IBM iX®, the business design arm of IBM Consulting.
In 2020, IBM, Red Hat® and Adobe joined forces to further advance experience transformation across the customer journey within hybrid cloud environments, particularly in industries for which data security requirements and regulatory compliance have been a barrier.
A leader in Adobe Experience Cloud Professional Services
IBM has been named a leader in IDC’s 2022 MarketScape report for Worldwide Adobe Experience Cloud Professional Services.
According to the report, “IBM is potentially a good choice for organizations looking for a tier 1 consulting and technology partner with deep skills in using both new and legacy technologies to drive value.”*
Benefits
Customer experience
IBM iX® offers integrated consulting services across Adobe’s Creative Cloud, Experience Cloud and Document Clouds, helping companies unlock and use their data to design, implement and scale personal customer experiences.
Security and compliance
Adobe Experience Manager on IBM Cloud for Financial Services™ will help financial service companies meet high-security requirements and regulatory compliance when delivering personalized customer experiences.
Hybrid cloud
Adobe Experience Manager containerized on Red Hat OpenShift® will give clients the flexibility to host, access and leverage customer data in the environment of their choice, including on-premises and across multiple public clouds.
This partnership furthers both companies’ ambitions to deliver market leading CX in the hybrid cloud environment.
— Daniel Newman, Futurum Research
Services
Putting innovation in the driver’s seat
With 90% of car purchases starting online, IBM partnered with Audi UK to anticipate the needs and preferences of the next generation of Audi drivers. Using Adobe Experience Manager and Adobe Analytics, Audi UK augmented their digital experience and deepened each driver’s connection and loyalty to the brand.
Awards
Adobe honored IBM with four 2022 Digital Experience Partner of the Year Awards:
- Americas Partner of the Year
- Japan Partner of the Year
- Western Europe Emerging Partner of the Year
- International Delivery Quality Partner of the Year
Resources
Co-create with IBM Garage™
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.
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Footnotes
* Source: IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2022 Vendor Assessment, IDC, June 2022, #US47542221e