Data Science

Learn how data science can unlock business insights and accelerate digital transformation and enable data-driven decision making.

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IT Operations

IT operations - and artificial intelligence for IT Operations, or AIOPs - oversees and automates the management, delivery and support of IT services throughout an organization.

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Docker

Docker is an open source platform for building, deploying, and managing containerized applications. Learn about containers, how they compare to VMs, and why Docker is so widely adopted and used.

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What is a digital worker?

Digital workers help you achieve faster and better results. These software robots automate repetitive tasks or processes to support your human workforce.

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Omnichannel customer service

Learn about the benefits and challenges of omnichannel operations in customer service and which strategies are needed to ensure your approach for omnichannel customer service is successful.

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Push notifications

Learn how push notifications work, and how to leverage this channel to increase marketed opt-ins, reach more targeted recipients, or support data security.

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What is Serverless?

Serverless is a cloud application development and execution model that lets developers build and run code without managing servers, and without paying for idle cloud infrastructure.

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Help desk

Discover what constitutes a help desk today and how a help desk can benefit your business in the long run.

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IaaS versus PaaS versus SaaS

Understand and compare the three most popular cloud computing service models

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