Operations consulting
Transform business operations at speed and scale for growth, resilience and competitive advantage
Overview
Overview of operations consulting
Navigate disruption and operational challenges with the right strategy and practices to drive resiliency and competitive advantage.
IBM’s operations consulting provides enterprise strategy, implementation and technology solutions that deliver business outcomes. Our operations consultants bring deep business transformation and industry experience, supported by proprietary technologies, ecosystem partner solutions, IBM Research and decades of IBM’s own manufacturing transformation experience to accelerate your connected operations vision.
Benefits
Enhance factory operations and supply chains with Industry 4.0
Smart factories can improve performance by 20 percent and defect detection by up to 50 percent — thus reducing operating costs.
Optimize asset performance and maintenance with digital twins
Asset operations using predictive maintenance can improve asset reliability by 20 percent and reduce maintenance costs by up to 25 percent.
Create new revenue sources through IoT-enabled connected operations
Seventy percent of organizations that invested in intelligent operations introduced new products and unlocked new revenue opportunities.
Operations consulting services
Operations consulting case studies
DB Systel transforms customer experience using intelligent connected operations
DB Systel, one the Europe’s largest transport and rail transport firms, transforms customer service operations with IoT, data and AI on AWS Cloud.
Bell Flight adopts predictive maintenance to manage military aircrafts
Bell creates the next generation of military rotor aircraft by enhancing industrial operations.
Port of Rotterdam accelerates digital transformation
Rotterdam, the world’s largest port, transforms operations to create smarter, efficient and sustainable supply chains.
Partnerships
Resources
IBM named leader in manufacturing transformation
IBM ranked a leader in IDC’s Worldwide Manufacturing Intelligence Transformation 2020 Vendor Assessment.
IBM named leader in service lifecycle management (SLM)
IBM is a leader in IDC's Service Lifecycle Management (SLM) MarketScape 2020, based on expertise, SLM portfolio and innovation.
IBM named leader in IoT Services
IBM is ranked leader in Everest Internet of Things (IoT) Services PEAK Matrix® Assessment 2020.
Related solutions
Supply chain consulting
Build resilient and sustainable supply chains that prepare your business for the future of work.
Procurement consulting services
Reimagine procurement operations from source to pay with data and emerging technologies.
Facilities and real estate optimization
Operations consulting services helps you optimize real estate and facilities operations using data, analytics, AI and workflows on the cloud.
Industry 4.0 solutions
Deploy advanced technology solutions to achieve greater levels of automation, quality and efficiency in production and operations.
Edge computing services and solutions
Operations consultants co-create new business models at the edge — combining intelligent workflows, smart operations and edge device interconnectivity.
Cybersecurity services and solutions
Protect your operations from security incidents. IBM helps to secure networks, protect endpoints and deliver cybersecurity services and solutions for industrial environments.
Co-create with IBM Garage
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.