Business Transformation Consulting

Make AI your Advantage

Learn how an asset-based service from IBM Consulting can help you build and operate your enterprise AI platform—turning AI ambition into operational reality and lasting competitive advantage.

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Unlock the full potential of your business with AI

From designing a tailored AI strategy to delivering a successful deployment, IBM Consulting® has a structured approach to helping clients through every step of their AI transformation journey. We collaborate with you to harness the full potential of AI across the enterprise with trust, responsibility and customized services and solutions to meet your specific goals and industry needs.

Strategy and consulting

We help define your transformation roadmap with AI, ensuring alignment with your business objectives to deliver measurable, impactful results.

AI-powered solutions

Leveraging IBM and ecosystem partner technologies, we develop tailored AI solutions to tackle complex business problems, from automating processes to predicting trends.

Industry expertise

With deep industry insights, we offer specialized solutions for sectors including financial services, healthcare, retail and more, ensuring relevance and effectiveness.

Seamless deployment and adoption

We move your AI initiatives from concept to scale through proven deployment and integration methods, with a focus on responsible AI, change management and measurable impact.

IBM Named a Leader: Everest Group’s 2025 GCC Transformation PEAK Matrix® – India

Discover how IBM Consulting and our financial services clients are transforming GCCs into AI-driven innovation hubs that accelerate growth.

Read the report

Our experts

Global Managing Partner, Strategy and Transformation, IBM Consulting

Matt Candy

VP and Senior Partner, Global Finance Transformation Lead, IBM Consulting

Monica Proothi

Senior Partner, Global Chief Design Officer, Experience Strategy and Design Offering Leader, IBM Consulting

Billy Seabrook

Partner, Global Practice Leader - Supply Chain Transformation and Offerings, IBM Consulting

Pushpinder Singh

Program Manager, IT Vendor Management CIO, Finance and Operations, IBM Consulting

Jamie MacKenzie

Global HR Technology Offering Leader, IBM Consulting

Kim Morick

Senior Partner - Global AI and Analytics Leader, IBM Consulting

Manish Goyal

VP and Senior Partner, Global Sales and Commerce Offering Leader, IBM Consulting

Rich Berkman

Capabilities

AI strategy and governance

Weave responsible AI governance into the fabric of your business.

Customer experience transformation

Envision, design and deliver more seamless and personalized experiences across the entire customer journey to unlock value and drive growth.

Finance transformation services

Transform your finance operations with AI-driven efficiency, integration and compliance to enhance growth.

HR and talent transformation consulting

Reimagine and modernize HR with AI at the core to deliver better business outcomes, and unlock employee and business potential.

Business strategy services

We help clients drive business value and solve complex challenges through AI and other transformative technologies.

Sustainability consulting services

Leverage the right combination of people, process and technologies to turn sustainability ambition into action.

Product engineering and design

Accelerate business outcomes and improve competitive advantage with custom-built products and platforms.

IBM iX

We take a design-led, data-driven approach to experience transformation.

Case studies

Embedding AI across the enterprise to delight customers and improve productivity for Riyadh Air.

Watch the video

Improved category management and sourcing are made possible through AI-powered analytics and procurement optimization.

Explore the success story

Helping MOL Group realize more value from its retail operations to fuel growth and customer loyalty.

Read the case study

Modernizing Bio-Rad Laboratories’ supply chain planning system.

Learn more about Bio-Rad

Strategic partnerships

Adobe

IBM has developed a unique alliance with Adobe in an ecosystem that spans across both technology and services. With an industry-first approach, deep consulting capabilities across all three Adobe clouds, proprietary Adobe solutions and a reputation for handling some of the most complex projects in the Adobe customer ecosystem.

Celonis

IBM and Celonis accelerate the path to digital transformation with data migration support and rapid, data-driven process insights that enable enterprise clients to reimagine operating models.

IBM Consulting for Microsoft

Unlock the full potential of Microsoft Cloud with our expert guidance and tailor-made solutions. Trust IBM Consulting to help you migrate, modernize and manage on Microsoft Cloud, leveraging AI and 30 years of partnership expertise.

Oracle

Oracle Cloud Infrastructure (OCI) supports legacy workloads while delivering modern cloud development tools.

Salesforce

We empower you to pursue growth opportunities, achieve return on investments and business goals and get to the heart of next level value from Salesforce.

SAP

We are a worldwide partner recognized on every continent:

2025

SAP Pinnacle Award Sales Success Large Enterprise
EMEA: SAP Partner Excellence Award 2025 - High Growth Contribution
GCG: SAP Greater China Award for Partner Excellence 2025 - Best Cloud Partner – Taiwan
UKI: Customer Success Award for SAP UKI Finalist – Imperial Brands PLC

2024

SAP Pinnacle Award Business AI - Customer Value Creation
Americas: Transformation Excellence Partner of the Year - SAP Signavio and SAP LeanIX
LATAM (Chile): SAP LAC South Award for Partner Excellence 2024 – Top Global Strategic Service Partner

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Business transformation consulting services