Maximize the human-technology partnership to lead in an era of continuous change


Transforming and operating HR—hire to retire

For today’s HR and Talent leaders, finding and retaining talent, motivating a multi-generational workforce, and building skills and capability all within a compliant and regulatory environment are critical challenges and opportunities.

Partnering with IBM Consulting's HR and Talent outsourcing services allows your team to focus on the strategic activities that make a difference to your organization. We provide efficient, effective, and scalable operations that generates greater value for our clients and partners.

Our outcomes-based engagement model is facilitated by flexible delivery models and technologies that enhance your candidate and employee experience. Leverage your existing investment in HR technologies, whether Oracle, SuccessFactors, Workday or something else, along with IBM Consulting's methods and assets to drive efficiency and fundamental change in how work gets done, using AI, virtual agents, data analytics, or intelligent workflows.


Recruiting services

Our talent acquisition solutions include recruitment process outsourcing (RPO), recruitment marketing, sourcing and integrated employment branding—all designed to drive smarter decision-making, attract higher-quality candidates and accelerate business results.

Employee data management

We manage your employee's life cycle, from onboarding to personal data changes, internal mobility, promotions, leave and separations. Our agile-trained delivery teams, integrated with our digital workers, ensure your employees' data is maintained efficiently, effectively and securely.

Payroll and benefits

IBM provides end-to-end global payroll and benefits, and we are flexible on technology using your payroll platform or one of our global partners. Integrated with our contact center and employee data management processes, streamlining the processes to maximize your employees’ experience.

Performance management

Building a performance culture improves business outcomes. IBM partners with HR and your business to ensure every employee sets KPIs for the year and reports progress against those objectives. We provide "nudges" in the right direction to ensure everyone gets timely performance feedback.

Learning and development

IBM’s learning outsourcing can identify and maintain the skills and competencies your employees need, recording and managing relevant skills and maintaining employee records to support talent development, maintain qualifications and meet the ever-increasing reporting requirements.

Reporting and compliance

Combining data from HR technologies with our delivery tools, such as ServiceNow, intelligent workflows, and SLA reporting, allows us to turn data into actionable insights. We provide a new lens on employee and candidate behaviour with operational efficiency and compliance.


New hire satisfaction


increase in the interview-to-offer ratio¹

Employee experience


increase in customer satisfaction due to enhanced employee experience²

Significant cost savings


reduction in HR operating costs³

Strategic partnerships

SAP SuccessFactors

A factory worker wearing safety gear inspects machinery

HR Transformation with SAP SuccessFactors

Improve your employee experience and operational effectiveness to help transform human resources using SAP SuccessFactors.


Two people wearing surgical masks stand in an office looking at a laptop screen

HR transformation with Workday

Transform your HR by applying the power of cloud and AI technologies to your Workday implementations.


Aerial shot of a commercial passenger jet parked at an airport gate

HR transformation with Oracle

Accelerate your journey to Oracle Cloud and transform with cognitive solutions.


Reimagined talent acquisition processes

Our IBM Precision Talent Model provides an efficient, scalable framework that uses automation, cognitive applications and both artificial and human intelligence to deliver successful recruitment experiences and results.

Unlock business value with modern HR operations

Specifically designed to meet evolving HR needs, this technology solution ties in with the dynamic cloud business strategies across all industries by helping global organizations take their HR services to the cloud.

Creating transparent, personalized employee experience

Businesses successfully moving to the next generation of HR share common characteristics that underpin HR. Read on the learn more.

Explore career opportunities

Join our team of dedicated, innovative people who are bringing positive change to work and the world.


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