Finance and Accounting (FAO) Business Process Outsourcing

Accelerate finance operations with AI, data, and automation from Bill to Cash to Record to Analyze

Businesswoman carrying a laptop, with blurred corporate buildings in the background
Explore the potential of human-first AI in finance operations
  • Connected experiences
    Create intuitive digital experiences with AI-powered process orchestration for elevated accounting professionals skills, productivity and insights.

  • Accelerate value creation
    Enable a forward-thinking, technology-savvy, finance department to unlock new value pools and support strategic business innovation.

  • Future-readiness
    Build a resilient organization with robust standards and skills, driving a competitive advantage in evolving business and economic landscapes.

Agentic AI in Action: Transforming the Future of Business Operations

Explore how agentic AI elevates business operations through seamless human-AI collaboration. Explore key insights in the IBV study.

Agentic AI for Business Study

Market recognition

IBM positioned as a Leader in the 2025 Gartner® Magic Quadrant™ for Finance and Accounting BPO
IBM Honored as SSON’s 2025 Service Provider of the Year
Verizon and IBM Wins 2025 Stevie Award for Service Excellence
Capabilities that drive innovation 

IBM’s Finance Operations transforms core functions using deep finance and accounting expertise combined with cutting-edge data, AI and orchestration capabilities to respond to the business needs.

As a leader in outsourced finance, IBM boasts a vast network of over 30,000 professionals, a robust partner ecosystem, and a center of excellence featuring 12,000+ AI experts, ensuring that clients receive top-tier solutions powered by the latest advancements in artificial intelligence. This combination of human expertise and AI capabilities enables IBM to deliver transformative, efficient, and effective services in the realm of accounting services.

3D render of a futuristic digital tree with glowing circuits and screens displaying abstract patterns
Bill to Cash

Streamlining day-to-day accounts payable processes, driving efficiencies to achieve increased cash flow, reduce leakage on time and accurate financial statements.

Learn more
3D render of a futuristic telescope situated above of a base of blue and white balls
Record to Analyze

Optimizing financial reporting functions and improve decision-making, strategic planning, shifting focus from transactional reporting and reconciliation activities to analysis and forecasting based on financial information.

Explore now
3D render of a futuristic worm-like entity tackling a challenging task
Procure to Pay

Transforming procure-to-pay operations, improving scalability, payment control, minimizing risks, and providing visibility into the accounting process in real-time.

Learn more
Co-create with IBM Garage ™
Woman and man collaborating at conference room table

Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt cutting-edge technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.

Learn more Talk to an IBM Garage expert
IBM has been a strong partner with Avnet to deliver financial support services to our organization. The relationship also challenges us to stay abreast of new tools and technology opportunities for continuous improvement.
Bob Roe VP, Financial Operations, Avnet
Insights
Subscribe to Think Newsletter

Keep up with the latest news and insights from AI,security,  automation, data and infrastructure straight to your inbox.

Subscribe now Know more
Explore career opportunities

Join our team of dedicated, innovative people who are bringing positive change to work and the world. 

Register now
Visit IBM Consulting’s resources page

See our latest collection of reports, guidebooks, and thought leadership papers to help grow your business.

Learn more