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Finance and Accounting (FAO) Business Process Outsourcing
Accelerate value creation and build future-ready resilience in finance & accounting operations with AI, data, and automation to streamline accounting functions like Bill to Cash, Record to Analyze, and Procure to Pay
Explore the potential of human-first AI in finance operations
Connected experiences
Create intuitive digital experiences with AI-powered process orchestration for elevated accounting professionals skills, productivity and insights.
Accelerate value creation
Enable a forward-thinking, technology-savvy, finance department to unlock new value pools and support strategic business innovation.
Future-readiness
Build a resilient organization with robust standards and skills, driving a competitive advantage in evolving business and economic landscapes.
IBM has been named a Leader in the 2025 Gartner Magic Quadrant for Finance and Accounting Business Process Outsourcing (F&A BPO), acknowledging our commitment to delivering innovative, for-purpose solutions that empower businesses to transform their finance operations effectively.
Capabilities that drive innovation
IBM’s Finance Operations transforms core functions using deep finance and accounting expertise combined with cutting-edge data, AI and orchestration capabilities to respond to the business needs.
As a leader in outsourced finance, IBM boasts a vast network of over 30,000 professionals, a robust partner ecosystem, and a center of excellence featuring 12,000+ AI experts, ensuring that clients receive top-tier solutions powered by the latest advancements in artificial intelligence. This combination of human expertise and AI capabilities enables IBM to deliver transformative, efficient, and effective services in the realm of accounting services.
Streamlining day-to-day accounts payable processes, driving efficiencies to achieve increased cash flow, reduce leakage on time and accurate financial statements.
Optimizing financial reporting functions and improve decision-making, strategic planning, shifting focus from transactional reporting and reconciliation activities to analysis and forecasting based on financial information.
Transforming procure-to-pay operations, improving scalability, payment control, minimizing risks, and providing visibility into the accounting process in real-time.
Co-create with IBM Garage ™
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt cutting-edge technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology.
IBM Consulting helps clients tailor their Microsoft Cloud journey, leveraging AI, Red Hat OpenShift, and Cloud Accelerator to drive business success.
We combine the power of Salesforce with open and emerging technologies, deep industry expertise, human-centered design capabilities, and data insights to deliver impact.
IBM and Celonis have infused data-led intelligence and predictability with digital process twins. These visualize and deliver financial data-driven process insights, enabling enterprise clients to reimagine operating models and improve business-decisions.
Through a partnership of 36 years, IBM and Oracle offer solutions that enable finance functions to lead digital transformation, support automation, become true business partners and improve agility across organizational boundaries.
The CEO’s Guide to Generative AI: Finance
How finance transformation through AI propels business value
How finance leaders use AI for improvements in process quality, cost savings, and efficiency.
Learn the essentials of generative AI and its implications for core business
Related solutions
IBM’s modern approach to outsourcing services starts with an experiential co-creation approach that helps clients reimagine full-time operational workflows infusing them with cloud-based automation and AI.
Transform your finance and accounting department with AI-powered expertise enabled by watsonx™, AI agents, and expert assistant technology. Supported by a vast partner network and experienced finance consultants, we harness Intelligent Workflows for Finance and IBM Consulting’s Dynamic Delivery Framework to streamline, optimize, and elevate your financial functions.
Our HR and Talent BPO services combine deep process and technology expertise to help you create the essential AI-driven HR processes that result in better end-to-end experiences while reducing operational costs.