25% growth

forecasted in 24 months

3 times

greater compute density from IBM Power Systems

75 countries

served from eight manufacturing locations

We are a company with big ambitions, and IBM Services and SAP S/4HANA are helping us transform them into reality. We have achieved huge success in a short period of time, and we are excited to take our business to the next level.

Ganesh Karuppannan, Chief Financial Officer, Granules India


Granules India has made its name supplying drugs such as paracetamol and ibuprofen to pharmaceutical companies. The company’s approach to finance was geared towards its core business of manufacturing generic medications. However, the manual ways of working were not keeping pace with the additional complexity introduced by new lines of business. Existing systems provided only limited visibility into the actual costs of manufacturing. Granules India needed to find a more efficient way to work to reach annual revenues of USD 1 billion.

Overhead view of factory
Side view of factory


For real-time insight into profitability, Granules India decided to deploy the SAP S/4HANA Enterprise Management solution, a core application designed to cover all mission-critical business processes of the enterprise. IBM Services helped Granules India deploy SAP S/4HANA in India and the US in just six months. After the implementation, Granules India engaged an Application Management Services team from IBM to manage the SAP S/4HANA solution for the next five years.


Step 1

IBM consultants helped Granules India map its core business processes in the new solution and standardize data such as materials codes. The IBM team worked tirelessly to keep the project on track, putting in some long days to cover both the India and US time zones. The SAP S/4HANA deployment represented a massive cultural change. Teams that were previously accustomed to manual ways of working were retrained to use the new SAP solution which automated and standardized many tasks. To ease the transition, IBM trained Granules India employees and spent considerable time addressing the cultural element of the transformation.

Step 2

SAP S/4HANA is managed by IBM Services and runs on IBM Power Systems™ servers located on-premises. Specifically, the solution runs on two IBM Power System S822L servers virtualized using IBM PowerVM® technology and running the SUSE Linux Enterprise Server for SAP Applications operating system. Data is stored on an IBM Storwize® V3700 device.

Step 3

Now Granules India can clearly see profitability across different business dimensions including product, line of business, manufacturing plant and region. For example, managers now have insight into how many batches have been sent to quality management and the impact that has on delivery timelines. The rich data generated from SAP S/4HANA helps measure business performance more accurately and in much finer detail. With a better understanding of costs, Granules is on track to grow by 25 percent in just 24 months.

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Client stories

Leading European baker

“We are very excited to finally be able to introduce our delicacies to a significantly larger number of customers, thanks to IBM and SAP.”

— Spokesperson, Leading European baker

Shared services provider

“We decided to deploy SAP S/4HANA because the solution enabled us to deploy best-practice processes for areas like logistics and inventory out-of-the-box. To ensure a successful implementation, we wanted a partner with experience in SAP S/4HANA deployments and specifically logistics, and IBM ticked both of those boxes.”

— CIO, Shared services provider

Leading US-based truck manufacturer achieves 30% productivity increase

IBM Services helped the manufacturer implement SAP S/ 4HANA running on IBM Power Systems™. The solution delivers real-time insight into the actual cost of production, empowering the company to act fast to defend its profit margin. Employees also now enjoy more standardized, intuitive access to reports from their desktop PCs and mobile devices.

Related solutions and services

Building a business case for SAP S/4HANA

Companies are searching for ways to build a seamless, connected and live enterprise — one that works internally across departments, and externally with clients. SAP S/4HANA can empower your organization to run live; find out how IBM can help build your business case.

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IBM can help you understand the impact of moving your current SAP landscape to SAP S/4HANA.

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