We are IBM Services

Our experts in business, technology and industry use advanced technology to help you reduce cost and risk, achieve compliance, accelerate speed to market, create new revenue streams and establish a security-rich and reliable infrastructure that's ready for AI and hybrid cloud. 
Our clients represent the cornerstones of their industries. Collectively, they're responsible for 1093 billion revenue airline passenger miles in 2016 ⁽¹⁾, 216 billion card transactions in 2017 ⁽²⁾, 3 billion mobile connections worldwide in 2017 ⁽³⁾, USD $842 billion in hypermarket retail sales in 2017 ⁽⁴⁾ and 63 million passenger vehicles in 2016. ⁽⁵⁾

Customer stories

Vivo Energy improves productivity and analytics by implementing SAP S/4HANA

Vivo Energy, a leading fuel retailer in high-growth African markets, engaged IBM Services to implement SAP S/4HANA, boosting data analysis capabilities, giving granular insight into operation and improving efficiency.

Etihad Airways and KONE

Digitization of products and services, mastery of data and predictive maintenance allow Etihad Aviation Group and KONE to elevate customer experiences in the cloud.

BNSF Railway improves safety using IBM Services Platform with Watson

NSF Railway Company reduced derailments and safety incidents in real time using data from sensors on trains and along tracks.

What we do

Lifecycle services support you from development and testing through deployment and management.

Protect, detect and recover from disruption with business continuity and disaster recovery solutions.

Innovate with business services at the intersection of strategy and design.

Cloud is the engine for digital transformation and your key to ongoing business improvements and innovation.

The modern digital workplace requires users to connect seamlessly across virtual, physical and connected environments.

Get support for your network that promotes agility, security and scalability in a multi-technology world.

Integrate intelligent automation technology into your processes and modernize your operations.

You can rely on IBM in your quest to stay ahead of cybercriminals and protect both your business data and reputation.

Get proactive, reactive, onsite and remote IT support for over 30,000 IBM and non-IBM devices.

Featured services


Work closely with IBM to define your strategy, create exceptional experiences and build your business, by design.

Disaster Recovery as a Service

Enable rapid recovery with continuous replication of critical applications, infrastructure and data to the cloud.

IBM Cloud Migration

Migrate to the cloud with confidence with industry-leading tools, automation and a worldwide team of experts.

Trends and insights

Gartner Magic Quadrant

For the fourth year in a row, Gartner has named IBM a leader in managed mobility services.

Executive report

Cloud has become a fundamental enabler of banking innovation; 83% of bankers say their cloud initiatives are part of a wider strategic program.

C-suite study

Discover new paths to Digital Reinvention™ in the 19th edition of the IBM Global C-suite Study. Understand four imperatives critical to every business leader to help you reinvent and outperform.

Executive report

Organizations are harnessing the power of cloud in three ways — as optimizers, as innovators and as disruptors.

IBV study

Cognitive manufacturing in electronics helps transform production to address complexity and manufacturing issues, integrate cyber and physical systems for optimal output, and interpret data for value identification and realization.

Ponemon Institute

In the 2017 Cost of Data Breach Study: Impact of Business Continuity Management (BCM), findings from over 419 companies conclude that an integrated BCM strategy can help to reduce the total cost of a data breach by as much as 16% and decrease the likelihood of a recurring data breach by 28% over the next two years. 

Get advice from an IBM Services expert. No cost, no obligation, no sales pitch — schedule a 30-minute conversation with an IBM Services expert to get the answers you need.

Mickey Iqbal

IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

Sangita Singh

General Manager, Global Cloud Consulting Services

Bridget Karlin

CTO & VP IBM Global Technology

Rajesh Nambiar

General Manager & Global Leader, IBM Application Services

Source: (1) 2016 IATA Industry Facts website, International Civil Aviation organization (ICAO) Website, Airline Annual reports for respective years (2) 2017 Nilson report (3) GSMA Intelligence report - The Mobile Economy 2018, Annual reports of Telco companies (4) S&P Capital IQ data (5) 2016 OICA production statistics, 2016 Company Annual Reports