IBM Workplace Support Services with Watson uses analytics, cognitive capabilities and automation to boost user productivity and experience.

Your employees and customers today have high expectations for personalized user experiences on any device, anytime and anywhere

The influx of new mobile technologies is a major source of disruption. Workplace modernization services from IBM can help you integrate mobile devices with your traditional desktop environment, build the infrastructure that enables choice of device and applications, and provide on-demand access for your capabilities. A modern digital workplace helps increase employee productivity, empower communication and collaboration, reduce costs and provide a personalized consumer experience.

Featured service

Empower your mobile employees to collaborate in real time

IBM Mobilefirst Collaboration Services provides a cost-effective, security-rich solution that includes social collaboration tools like email, rich presence, instant messaging and web conferencing, as well as deeper insights into the environment.



Schedule a one-on-one with a digital workplace services expert

No cost, no obligation, no sales-pitch – schedule a 30-minute conversation with an IBM Digital Workplace Services expert to get the information you need.

Services offered

Workplace Collaboration Services

Manage your voice, data and video services with tools and infrastructure that can reduce operating and capital costs.

Device Procurement and Deployment

Simplify the process to procure, install, stage, refresh and finance corporate-owned mobile devices.

Workplace Consulting Services

Assess, identify and plan strategies and roadmaps for mobility programs that drive workforce productivity, cost savings and enhanced communications.

Managed Mobility Services

Enable fast rollout of mobile device management to allow for BYOD initiatives, and reduce the risk and complexity of enterprise-wide mobility.



Workplace Virtualization Services

Accelerate and simplify your transition to a virtualized desktop environment with software, services and flexible delivery models.

Our technology services are powered by IBM Services Platform with Watson

Run your infrastructure with an IT platform that has the ability to make autonomous decisions and uses data to manage the operations that keep your environment healthy, always-on and continually optimized.

Talk to an IBM Workplace Modernization Services expert

What makes a workplace modernization services expert? Proven experience
solving client problems involving enterprise mobility, BYOD and desktop virtualization.

Richard Esposito

General Manager, IBM Digital Workplace

Monique Ouellette

VP, IBM Digital Workplace Services

Matthew Johnson

Senior Technical Staff Member, IBM Digital Workplace Services

Carol Zichi

Global Portfolio Executive, IBM Digital Workplace Services

Latest thinking

Answer a few questions and get a customized assessment and proposal

See how you can reduce complexity in your environment with cloud-delivered collaboration services.

Webinar: Reinventing Chatbots

Learn how Watson™ provides a platform that interfaces with automation to take action, surpassing chatbots.

Enterprises need to migrate to Windows 10

Adoption challenges include infrastructure, applications, new devices, security and user education.

Alliances and related services

IBM Workplace Support Services with Watson

Enable the delivery of personalized support — anytime, anywhere — for faster resolution.

IBM and ServiceNow

We're teaming to accelerate the adoption of intelligent automation on a single cloud platform for IT, HR, customer service and security.

IBM and Zebra Technologies

We deliver robust enterprise mobility solutions to retail, consumer products, healthcare, travel and transportation, manufacturing, and logistics organizations.