Question on manage and support all end-user devices with a single mobility service?

74% of people prefer employers who enable them to work anywhere, anytime.

Users demand access to their apps and data anywhere, anytime, and on any device. Managed mobility services enable IT teams to provide this consumer-like experience in a secure and cost-effective way. IBM Managed Mobility Services streamline and personalize the delivery, set-up, configuration, security, management, and support of devices in the enterprise across all device types and operating systems—whether corporate-owned or employee-owned (BYOD).

Suite of IBM Managed Mobility Services

IoT Device Lifecycle Management

Cut through common IoT device management barriers. IBM IoT Device Lifecycle Management Services provide large companies a managed solution for IoT deployments—from strategy through proof of concept to deployment and ongoing management.

Windows 10 Migration Services

IBM’s Windows 10 migration services include environment assessments, deployment planning, application remediation, and infrastructure planning. Clients get improved security, usability, mobility and performance, and save on costs to support aging operating systems.

User Device Choice

Simplify the procurement, fulfillment, staging, shipping, and refreshing of devices, while allowing users to choose their next device.

Question on how to manage your mobility services?

IBM Managed Mobility Services success stories

Utilities client: Replace 4,000 workstations

Solution: Standard software image and custom automation scripts to configure a uniform desktop environment on all the new workstations

Results:

  • Project completed in <6 months
  • No interruptions to users
  • Lower maintenance costs

Electronics client: Move from Windows to Apple

Solution: Deploy 12,000 Apple MacBooks to multiple U.S. locations

Results:

  • 10%+ reduction in total cost of ownership
  • Improved device compliance

Pharmaceutical client: Migrate to Windows 10

Solution: Architect, design and test environment for global Windows 10 deployment. Work with client’s system integrators for end-to-end delivery.

Results:

  • Reclaimed and disposed of 12,000 PCs, yielding significant device management savings

IBM a Leader in Gartner Magic Quadrant for Managed Mobility Services

According to Gartner Inc.: “Last year, enterprises continued to broaden the scope and geographic requirement for managed mobility services. To optimize the benefit from MMS, I&O [infrastructure & operations] leaders should match their technical, commercial and operational requirements to the provider that meets those best.”

Deeper insights to learn new ways of working in a digital workplace and mobility services

Forbes Blueprint for a Borderless Workplace: Empowering users in the anytime, anywhere workforce

This Forbes Insights report frames the challenges and guides CIOs on how to respond.

IDC whitepaper: Accelerate your support experience with the cognitive, AI-powered helpdesk

At a time when droves of enterprise workers are turning to AI-powered tools for IT support, IDC focuses its critical eye on the topic. Leaders like you are downloading this timely white paper to learn IDC’s point of view on AI help desks.

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