Global Elite clients can further support their IBM software investments by extending beyond IBM's Subscription and Support (S&S) services to meet the specific product and solutions requirements for your company. The Premium Support technical specialists provide clients with proactive assistance to help plan, deploy, optimize, grow, upgrade and adopt IBM software. Global Elite clients can choose from a broad range of Premium Support offerings which include:
- Analytics Platform Support
- Accelerated Value Program (AVP)
- Enhanced Secure Support
- Event Readiness Support
- US Citizens Support
- On Demand Consulting
Premium Support Services are available across IBM Worldwide cross-platform software technical support.