Maximo Application Suite Support Resources (Home)

General Page

Here is the first stop to look for help on IBM® Maximo® Application Suite.

Welcome to the Support Resources home page for Maximo Application Suite. The links that follow are to pages you might find useful to support your product. Maximo Application Suite is offered as a customer-managed product on Red Hat® OpenShift®, and also as an IBM Managed service. The support scenarios differ slightly depending on which solution you are subscribing to.

Click the Maximo Application Suite version tab to see what resources are available.

Maximo Application Suite 9.2.x Feature Channel September Release: Fixed APARs and Known Issues

Maximo Application Suite 9.2.x November Release
Maximo Application Suite 9.2.x October Release

Maximo Manage 9.2.x Feature Channel September Release: Fixed APARs and Known Issues

Maximo Manage 9.2.x November Release
Maximo Manage 9.2.x October Release

Maximo Optimizer 9.2.x Feature Channel September Release: Release Notes

Maximo Optimizer 9.2.x November Release
Maximo Optimizer 9.2.x October Release

Maximo Application Suite 9.1.0: Fixed APARs and Known Issues

Maximo Application Suite 9.1.6
Maximo Application Suite 9.1.5
Maximo Application Suite 9.1.4 (off-schedule release)
Maximo Application Suite 9.1.4
Maximo Application Suite 9.1.2
Maximo Application Suite 9.1.1
Maximo Application Suite 9.1.0 and June Release
Maximo Application Suite 9.1.x May Release
Maximo Application Suite 9.1.x March Release
Maximo Application Suite 9.1.x February Release
Maximo Application Suite 9.1.x January Release
Maximo Application Suite 9.1.x December Release

Maximo Manage 9.1.0: Fixed APARs and Known Issues

Manage 9.1.6 (version 9.1.283)
Manage 9.1.5 (version 9.1.266)
Manage 9.1.4 (version 9.1.257) (off-schedule release)
Manage 9.1.3 (version 9.1.256)
Manage 9.1.2 (version 9.1.234)
Manage 9.1.1 (version 9.1.214)
Manage 9.1.0 and June Release (version 9.1.197)
Manage 9.1.x FC May Release
Manage 9.1.x FC March Release
Manage 9.1.x FC February Release
Manage 9.1.x FC January Release
Manage 9.1.x FC December Release

Maximo Optimizer 9.1.0

Maximo Optimizer 9.1.6
Maximo Optimizer 9.1.5
Maximo Optimizer 9.1.4
Maximo Optimizer 9.1.3
Maximo Optimizer 9.1.2
Maximo Optimizer 9.1.0 and June Release
Maximo Optimizer 9.1.x FC May Release
Maximo Optimizer 9.1.x FC March Release
Maximo Optimizer 9.1.x FC February Release
Maximo Optimizer 9.1.x FC January Release
Maximo Optimizer 9.1.x FC December Release

Maximo Visual Inspection 9.1.0

Maximo Visual Inspection 9.1.4
Maximo Visual Inspection 9.1.3
Maximo Visual Inspection 9.1.2
Maximo Visual Inspection 9.1.1
Maximo Visual Inspection 9.1.0 and June Release
Maximo Visual Inspection 9.1.x FC May Release
Maximo Visual Inspection 9.1.x FC March Release
Maximo Visual Inspection 9.1.x FC February Release
Maximo Visual Inspection 9.1.x FC December Release

Maximo Collaborate 9.1.0 (renamed from Maximo Assist): Release Notes

Maximo Collaborate 9.1.4
Maximo Collaborate 9.1.3
Maximo Collaborate 9.1.2
Maximo Collaborate 9.1.1

AI Service Component 9.1.0

AI Service Component 9.1.9
AI Service Component 9.1.7
AI Service Component 9.1.5
AI Service Component 9.1.4

Watson IOT Platform 9.1.0

Watson IOT Platform 9.1.5
Watson IOT Platform 9.1.4
Watson IOT Platform 9.1.3
Watson IOT Platform 9.1.2
Watson IOT Platform 9.1.1

Maximo Monitor 9.1.0: Release Notes

Maximo Monitor 9.1.5
Maximo Monitor 9.1.4
Maximo Monitor 9.1.3
Maximo Monitor 9.1.2
Maximo Monitor 9.1.1

Maximo Predict 9.1.0: About Release 9.1

Maximo Predict 9.1.3
Maximo Predict 9.1.2
Maximo Predict 9.1.1

Maximo Real Estate and Facilities 9.1.0: Fixed Known Issues

Maximo Real Estate and Facilities 9.1.5
Maximo Real Estate and Facilities 9.1.4
Maximo Real Estate and Facilities 9.1.3
Maximo Real Estate and Facilities 9.1.2
Maximo Real Estate and Facilities 9.1.1

Maximo IT 9.1.0: Fixed APARs and Known Issues

Maximo IT 9.1.5 (9.1.39)
Maximo IT 9.1.4 (9.1.35)
Maximo IT 9.1.3 (9.1.34)
Maximo IT 9.1.2 (9.1.29)
Maximo IT 9.1.1 (9.1.28)

Maximo Application Suite 9.0.0 : Fixed APARs and Known Issues

Maximo Manage 9.0.0: Fixed APARs and Known Issues

Maximo Assist 9.0.0: Release Notes

Maximo Assist 9.0.11
Maximo Assist 9.0.10
Maximo Assist 9.0.9
Maximo Assist 9.0.8
Maximo Assist 9.0.7
Maximo Assist 9.0.6
Maximo Assist 9.0.5
Maximo Assist 9.0.3
Maximo Assist 9.0.2
Maximo Assist 9.0

Maximo Monitor 9.0.0: Release Notes

Maximo Monitor 9.0.15
Maximo Monitor 9.0.14
Maximo Monitor 9.0.13
Maximo Monitor 9.0.12
Maximo Monitor 9.0.11
Maximo Monitor 9.0.10
Maximo Monitor 9.0.9
Maximo Monitor 9.0.8
Maximo Monitor 9.0.7
Maximo Monitor 9.0.6
Maximo Monitor 9.0.5
Maximo Monitor 9.0.4
Maximo Monitor 9.0.3
Maximo Monitor 9.0.2
Maximo Monitor 9.0.1

Maximo Health 9.0.0: Release Notes

Maximo Predict 9.0.0: Read Me

Maximo Predict 9.0.10
Maximo Predict 9.0.9
Maximo Predict 9.0.8
Maximo Predict 9.0.7
Maximo Predict 9.0.6
Maximo Predict 9.0.5
Maximo Predict 9.0.4
Maximo Predict 9.0.3
Maximo Predict 9.0.2
Maximo Predict 9.0.1

Maximo Optimizer 9.0.0: Release Notes

Maximo Optimizer 9.0.16
Maximo Optimizer 9.0.15
Maximo Optimizer 9.0.14
Maximo Optimizer 9.0.13
Maximo Optimizer 9.0.12
Maximo Optimizer 9.0.10
Maximo Optimizer 9.0.9
Maximo Optimizer 9.0.8
Maximo Optimizer 9.0.7
Maximo Optimizer 9.0.6
Maximo Optimizer 9.0.5
Maximo Optimizer 9.0.4
Maximo Optimizer 9.0.3
Maximo Optimizer 9.0.2
Maximo Optimizer 9.0.1

Watson IOT Platform 9.0.0: Fixed Known Issues

Watson IOT Platform 9.0.14
Watson IOT Platform 9.0.13
Watson IOT Platform 9.0.12
Watson IOT Platform 9.0.11
Watson IOT Platform 9.0.10
Watson IOT Platform 9.0.9
Watson IOT Platform 9.0.8
Watson IOT Platform 9.0.7
Watson IOT Platform 9.0.6
Watson IOT Platform 9.0.5
Watson IOT Platform 9.0.4
Watson IOT Platform 9.0.3
Watson IOT Platform 9.0.2
Watson IOT Platform 9.0.1

Maximo Visual Inspection 9.0.0: Release Notes

Maximo Visual Inspection 9.0.14
Maximo Visual Inspection 9.0.13
Maximo Visual Inspection 9.0.12
Maximo Visual Inspection 9.0.11
Maximo Visual Inspection 9.0.10
Maximo Visual Inspection 9.0.9
Maximo Visual Inspection 9.0.8
Maximo Visual Inspection 9.0.7
Maximo Visual Inspection 9.0.6
Maximo Visual Inspection 9.0.5
Maximo Visual Inspection 9.0.4
Maximo Visual Inspection 9.0.3
Maximo Visual Inspection 9.0.2
Maximo Visual Inspection 9.0.1

AI Broker 9.0.0

AI Broker 9.0.6
AI Broker 9.0.5
AI Broker 9.0.4
AI Broker 9.0.3
AI Broker 9.0.2
AI Broker 9.0.1

Maximo IT 9.0.0: Release Notes
Maximo IT compatibility with MAS/Manage components

Maximo IT 9.0.18 (version 9.0.34)
Maximo IT 9.0.17 (version 9.0.31)
Maximo IT 9.0.16 (version 9.0.30)
Maximo IT 9.0.15 (version 9.0.29)
Maximo IT 9.0.14 (version 9.0.26)
Maximo IT 9.0.12 (version 9.0.23)
Maximo IT 9.0.11 (version 9.0.22)
Maximo IT 9.0.10 (version 9.0.20)
Maximo IT 9.0.9 (version 9.0.19)
Maximo IT 9.0.8 (version 9.0.18)
Maximo IT 9.0.7 (version 9.0.16)
Maximo IT 9.0.5 (version 9.0.13)
Maximo IT 9.0.3 (version 9.0.10)
Maximo IT 9.0.2 (version 9.0.7)
Maximo IT 9.0.1 (version 9.0.6)

Maximo Application Suite 8.11.0: Fixed APARs and Known Issues

Maximo Manage 8.7.0: Fixed APARs and Known Issues

Maximo Manage 8.7.26
Maximo Manage 8.7.25
Maximo Manage 8.7.24
Maximo Manage 8.7.23
Maximo Manage 8.7.22
Maximo Manage 8.7.21
Maximo Manage 8.7.20
Maximo Manage 8.7.18
Maximo Manage 8.7.17
Maximo Manage 8.7.16
Maximo Manage 8.7.15
Maximo Manage 8.7.14
Maximo Manage 8.7.13
Maximo Manage 8.7.12
Maximo Manage 8.7.11
Maximo Manage 8.7.10
Maximo Manage 8.7.9
Maximo Manage 8.7.8
Maximo Manage 8.7.7
Maximo Manage 8.7.6
Maximo Manage 8.7.5
Maximo Manage 8.7.4
Maximo Manage 8.7.3
Maximo Manage 8.7.2
Maximo Manage 8.7.1

Maximo Assist 8.8.0: Release Notes

Maximo Assist 8.8.7
Maximo Assist 8.8.6
Maximo Assist 8.8.5
Maximo Assist 8.8.4
Maximo Assist 8.8.3
Maximo Assist 8.8.2
Maximo Assist 8.8.1

Maximo Monitor 8.11.0: Read Me

Maximo Health 8.9.0: Release Notes

Maximo Health 8.9.20
Maximo Health 8.9.20
Maximo Health 8.9.19
Maximo Health 8.9.18
Maximo Health 8.9.17
Maximo Health 8.9.16
Maximo Health 8.9.15
Maximo Health 8.9.14
Maximo Health 8.9.13
Maximo Health 8.9.12
Maximo Health 8.9.11
Maximo Health 8.9.10
Maximo Health 8.9.8
Maximo Health 8.9.7
Maximo Health 8.9.6
Maximo Health 8.9.5
Maximo Health 8.9.4
Maximo Health 8.9.3
Maximo Health 8.9.2
Maximo Health 8.9.1

Maximo Predict 8.9.0: Read Me

Maximo Predict 8.9.13
Maximo Predict 8.9.12
Maximo Predict 8.9.11
Maximo Predict 8.9.10
Maximo Predict 8.9.9
Maximo Predict 8.9.8
Maximo Predict 8.9.7
Maximo Predict 8.9.6
Maximo Predict 8.9.5
Maximo Predict 8.9.3
Maximo Predict 8.9.2
Maximo Predict 8.9.1

Maximo Optimizer 8.5.0: Release Notes

Watson IOT Platform 8.8.0: Release Notes

Maximo Visual Inspection 8.9.0: Read Me

Maximo IT 8.1.0: Read Me

Maximo IT 8.1.14
Maximo IT 8.1.13
Maximo IT 8.1.12
Maximo IT 8.1.11
Maximo IT 8.1.10
Maximo IT 8.1.9
Maximo IT 8.1.8
Maximo IT 8.1.7
Maximo IT 8.1.6
Maximo IT 8.1.5
Maximo IT 8.1.4
Maximo IT 8.1.3
Maximo IT 8.1.2
Maximo IT 8.1.1

Maximo Civil Infrastructure 8.6.0

Maximo Application Suite 8.10.0: Fixed APARs and Known Issues

Maximo Manage 8.6.0: Fixed APARs and Known Issues

Manage 8.6.32
Manage 8.6.31
Manage 8.6.30
Manage 8.6.29
Manage 8.6.28
Manage 8.6.27
Manage 8.6.26
Manage 8.6.24
Manage 8.6.23
Manage 8.6.22
Manage 8.6.21
Manage 8.6.20
Manage 8.6.19
Manage 8.6.18
Manage 8.6.17
Manage 8.6.16
Manage 8.6.15
Manage 8.6.14
Manage 8.6.11
Manage 8.6.10
Manage 8.6.9
Manage 8.6.8
Manage 8.6.7
Manage 8.6.6
Manage 8.6.5
Manage 8.6.4
Manage 8.6.3
Manage 8.6.2
Manage 8.6.1

Maximo Assist 8.7.0: Release Notes

Assist 8.7.7
Assist 8.7.6
Assist 8.7.5
Assist 8.7.4
Assist 8.7.3
Assist 8.7.2
Assist 8.7.1

Maximo Monitor 8.10.0: Read Me

Monitor 8.10.25
Monitor 8.10.24
Monitor 8.10.23
Monitor 8.10.22
Monitor 8.10.21
Monitor 8.10.20
Monitor 8.10.19
Monitor 8.10.18
Monitor 8.10.17
Monitor 8.10.16
Monitor 8.10.15
Monitor 8.10.14
Monitor 8.10.13
Monitor 8.10.12
Monitor 8.10.11
Monitor 8.10.10
Monitor 8.10.9
Monitor 8.10.8
Monitor 8.10.7
Monitor 8.10.6
Monitor 8.10.5
Monitor 8.10.4
Monitor 8.10.3
Monitor 8.10.1

Maximo Health 8.8.0: Release Notes

Health 8.8.13
Health 8.8.11
Health 8.8.10
Health 8.8.9
Health 8.8.8
Health 8.8.7
Health 8.8.6
Health 8.8.5
Health 8.8.4
Health 8.8.3
Health 8.8.2
Health 8.8.1

Maximo Predict 8.8.0: Read Me

Predict 8.8.11
Predict 8.8.10
Predict 8.8.9
Predict 8.8.8
Predict 8.8.7
Predict 8.8.6
Predict 8.8.5
Predict 8.8.4
Predict 8.8.3
Predict 8.8.2
Predict 8.8.1

Maximo Health and Predict Utilities 8.6.0

Health and Predict Utilities 8.6.7
Health and Predict Utilities 8.6.6
Health and Predict Utilities 8.6.5
Health and Predict Utilities 8.6.4
Health and Predict Utilities 8.6.3
Health and Predict Utilities 8.6.2
Health and Predict Utilities 8.6.1

Maximo Civil Infrastructure 8.6.0

Maximo Optimizer 8.4.0

Maximo Optimizer 8.4.23
Maximo Optimizer 8.4.22
Maximo Optimizer 8.4.21
Maximo Optimizer 8.4.20
Maximo Optimizer 8.4.19
Maximo Optimizer 8.4.17
Maximo Optimizer 8.4.16
Maximo Optimizer 8.4.15
Maximo Optimizer 8.4.14
Maximo Optimizer 8.4.12
Maximo Optimizer 8.4.11
Maximo Optimizer 8.4.10
Maximo Optimizer 8.4.9
Maximo Optimizer 8.4.8
Maximo Optimizer 8.4.7
Maximo Optimizer 8.4.6
Maximo Optimizer 8.4.5
Maximo Optimizer 8.4.3
Maximo Optimizer 8.4.2
Maximo Optimizer 8.4.1

Watson IOT Platform 8.7.0

Maximo Visual Inspection 8.8.0

Visual Inspection 8.8.4
Visual Inspection 8.8.3
Visual Inspection 8.8.2
Visual Inspection 8.8.1

Maximo Civil Infrastructure 8.5.0

Maximo Application Suite 8.9.0

Maximo Application Suite 8.9.10
Maximo Application Suite 8.9.9
Maximo Application Suite 8.9.8
Maximo Application Suite 8.9.7
Maximo Application Suite 8.9.6
Maximo Application Suite 8.9.5
Maximo Application Suite 8.9.4
Maximo Application Suite 8.9.3
Maximo Application Suite 8.9.2
Maximo Application Suite 8.9.1

Maximo Manage 8.5.0: Fixed APARs and Known Issues

Manage 8.5.9
Manage 8.5.8
Manage 8.5.7
Manage 8.5.6
Manage 8.5.5
Manage 8.5.4
Manage 8.5.3
Manage 8.5.2
Manage 8.5.1

Maximo Assist 8.6.0

Assist 8.6.5
Assist 8.6.4
Assist 8.6.3
Assist 8.6.2
Assist 8.6.1

Maximo Health 8.7.0

Health 8.7.4
Health 8.7.1

Maximo Predict 8.7.0

Predict 8.7.1

Maximo Health 8.7.0

Maximo Health and Predict Utilities 8.5.0

Health and Predict Utilities 8.5.3
Health and Predict Utilities 8.5.2

Maximo Monitor 8.9.0

Monitor 8.9.6
Monitor 8.9.5
Monitor 8.9.4
Monitor 8.9.3
Monitor 8.9.2
Monitor 8.9.1

Watson IOT Platform 8.6.0

Watson IOT Platform 8.6.9
Watson IOT Platform 8.6.8
Watson IOT Platform 8.6.7
Watson IOT Platform 8.6.6
Watson IOT Platform 8.6.5
Watson IOT Platform 8.6.4
Watson IOT Platform 8.6.3
Watson IOT Platform 8.6.1

Maximo Visual Inspection 8.7.0

Maximo Civil Infrastructure 8.4.0

Maximo Application Suite 8.8.0

Maximo Application Suite 8.8.11
Maximo Application Suite 8.8.10
Maximo Application Suite 8.8.9
Maximo Application Suite 8.8.8
Maximo Application Suite 8.8.7
Maximo Application Suite 8.8.6
Maximo Application Suite 8.8.5
Maximo Application Suite 8.8.4
Maximo Application Suite 8.8.3
Maximo Application Suite 8.8.2
Maximo Application Suite 8.8.1

Maximo Manage 8.4.0: Fixed APARs and Known Issues

Manage 8.4.10
Manage 8.4.9
Manage 8.4.8
Manage 8.4.7
Manage 8.4.6
Manage 8.4.5
Manage 8.4.4
Manage 8.4.3
Manage 8.4.2
Manage 8.4.1

Maximo Assist 8.5.0

Assist 8.5.3
Assist 8.5.2
Assist 8.5.1

Maximo Health 8.6.0

Health 8.6.3
Health 8.6.2
Health 8.6.1

Maximo Predict 8.6.0

Predict 8.6.2
Predict 8.6.1

Maximo Health and Predict Utilities 8.4.0

Health and Predict 8.41

Maximo Monitor 8.8.0

Monitor 8.8.4
Monitor 8.8.3
Monitor 8.8.2
Monitor 8.8.1

IoT 8.5.0

IoT 8.5.7
IoT 8.5.5
IoT 8.5.4

Maximo Visual Inspection 8.6.0

MVI 8.6.1

Maximo Safety 8.0.0

Maximo Civil Infrastructure 8.3.0

Maximo Application Suite 8.7.0

Maximo Application Suite 8.7.6
Maximo Application Suite 8.7.5
Maximo Application Suite 8.7.4
Maximo Application Suite 8.7.3
Maximo Application Suite 8.7.2
Maximo Application Suite 8.7.1

Maximo Manage 8.3.0: Fixed APARs and Known Issues

Manage 8.3.7
Manage 8.3.6
Manage 8.3.5
Manage 8.3.4
Manage 8.3.3
Manage 8.3.2
Manage 8.3.1

Maximo Health and Predict Utilities 8.3.0

Maximo Monitor 8.7.0

Monitor 8.7.3
Monitor 8.7.2

Maximo Safety 8.0.0

Maximo Visual Inspection 8.5.0

Maximo Civil Infrastructure 8.2.0

IBM Maximo Application Suite Support Resources

IBM Maximo Application Suite Prerequisite Software - Lists application prerequisites that must be met before you can deploy applications.
IBM Maximo Application Suite CLI Utility - Command line interface (CLI) documentation guide to install and update Maximo Application Suite.
Obtaining MAS Must Gather Data Using the IBM MAS CLI Utility - You will be asked to provide must gather data for most support cases.
Supported Versions for Maximo Application Suite – End of Maintenance and Support dates
For support for customer-managed Maximo Asset Management, go to Maximo Asset Management Support Resources (Home)

General Support Resources

IBM Support Phone Numbers
- US & Canada: 1-800-IBM-SERV (1-800-426-7378)
- Worldwide phone numbers
IBM Support Guide – The IBM Support Guide provides information on the support service offerings provided by IBM, including definitions of programs, policies, and procedures.
Passport Advantage Online – Passport Advantage Online (PAO) for customers offers authorized users access a secure web experience to manage their Passport Advantage accounts online.
IBM Maximo Application Suite Software Support Lifecycle Policy & IBM Maximo Application Suite Software Support Lifecycle Policy for Versions 9.0+ provide content about supported versions, which versions are no longer supported, and when end of support for current versions is announced.
IBM Maximo Application Suite system requirements – System requirements and capacity planning resources for Maximo Application Suite, its applications and tools.
IBM Maximo Application Suite documentation – The official product documentation for Maximo Application suite, its applications, and tools.
- Upgrading IBM Maximo Application Suite – Upgrading Maximo Application Suite versions is determined by your chosen installation method.
IBM Support – The central location to open and manage cases, download Fixes, and set up Notifications.
IBM Support Forums – The place to go find the Maximo Application Suite experts. Post questions, search for responses to past inquiries, and post answers to other Maximo users' queries. Requires an IBM account.

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