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IBM Maximo Application Suite - Manage Component patch 8.7.23

Fix Readme


Abstract

On 28 August 2025, IBM released IBM® Maximo® Application Suite Manage Component patch 8.7.23. As with all patches, it is cumulative. In addition to the new fixes listed here, all fixes from earlier patches for this version are included.

Content

For Industry Solutions Patches, go to:
*Not updated from Patch 8.7.22 in this release.

Manage and Mobile APAR and Known Issue Fixes
When an APAR or Known Issue has Manual Change in the first column, click the link or go to the Manual Changes section for directions.
When an APAR or Known Issue has Behavior Change in the first column, click the link or go to the Behavioral Changes section for information.
When an APAR or Known Issue has Database Change in the first column, click the link or go to the Database Change Details section for information.
APAR Application Name Description
DT209523
Manual Change
Integration INVTRANS records with ITTTYPE = INSERTITEM, CREATEASSET, etc., are treated as audit records and are not sent through the MXGLTXN object structure, resulting in no outbound transactions.
DT238187 Configuration Tool Using a secure URL (https) connection to a non-secure (http) environment generates error Failed to load resource: net::ERR_SSL_PROTOCOL_ERROR.
DT247598 System UI In the Shipment Receiving role-based application, the radio button to reject an Asset does not work as expected.
DT259360 System UI In a native application, a data list does not display more than 50 records.
DT378887 System UI The system distorts the Navigator-with-Search component image after users perform a search.
DT392650 Item Master In Item Master, fetching a record that is part of an Item Assembly Structure with many Items takes longer than expected.
DT392958 Report In upgraded environments, some reports fail to show all expected data.
DT395580
Manual Change
System UI Adding multiple file attachments in Offerings in Self-Service-Center does not work properly.
DT400302 Report After upgrading to Maximo Application Suite (MAS) version 8.11.23 with Manage 8.7.11, users are unable to open Cognos reports from Manage. 
DT418107 Report After a user opens any application, navigating to the Bulletin Board and selecting a record causes the "Common Actions" side menu background color to change from white to black.
DT419513 Graphical Scheduling In Graphical Scheduling - Large projects, using filtering in combination with "Begins with" or "Ends with" displays the results in reverse order.
DT423195 Graphical Scheduling - Large Project The "Use the Restrict Work to Dates?"c checkbox not working in Graphical Scheduling - Large Projects.
DT423398 Graphical Scheduling In Graphical Scheduler, sorting on the Duration column of the View tab causes the application to appear to freeze.
DT425249 Work Order Tracking Creating a Work Order with nested Job Plans does not copy attachments from the Job Plan.
DT425788 Report In Db2 environments, a user in Reporting cannot use the not equal to operator (<>) in the filter to run a report.
DT426420 Spatial When moving around the map, the display shows gray squares.
DT426421 Spatial The Mobile User's location green dot disappears from the map.
DT426508 Health Saving a task in the Plans tab of a new work order causes a warning to be written to the log - "BMXAA8229W - Record ASSET : Site=XXX Asset=XXX has been updated by another user. Your changes have not been saved. Refresh the record and try again.".
DT435386 Scheduler Loading the Assignment View tab causes a error when break data exceeds ~70K rows, due to performance limits. This occurs after applying multiple breaks across a long date range.
DT437380
Manual Change
Configuration Items The description from the CI specification is deleted on the deletion of the specification from the associated classification.
DT438209 Mobile When trying to correct an error in the "Issue and Transfers" application, inventory items are disappearing.
DT438876 System UI Setting Button Alignment does not work.
DT438994 Location Based Services When the device is offline, a base map info retrieval exception may occur.
DT439103 Scheduler In Graphical Scheduling, the Calculate Cost function performs more slowly than anticipated.
DT439254 Spatial If users zoom in too closely on the map tab in a Spatial-enabled app, the basemap disappears and shows a gray background with “Map data not yet available.”
DT439602 Inventory When receiving items from a foreign currency PO, the unit cost shown in Inventory LIFO/FIFO Costs is not consistent with the unit cost shown in Inventory Transactions.
DT439921 System (Object) After a user authenticates successfully, a blank page appears rather than Manage.
DT440155 Inventory usage In the Inventory Usage application, transferring an item between two FIFO-type storerooms with single bins causes the Quantity Received to be a multiple of the actual quantity entered in the Inventory Usage Line.
DT442314 Preventive maintenance In the Inventory application, a duplicate reservation is created for Work Order whose PM is associated to a Job Plan with a Nested Job Plan.
DT442688 System UI In a Manage environment hosted on Db2, a Hazard attached to an Item in Item Master do not display in Job Plan attachments.
DT442706
Manual Change
Report The Graphical Assignment Labor Monthly format report displays the incorrect time.
DT442767 Scheduler  in Graphical Assignment, a zero hour duration Assignment is not shown with a diamond.
DT443114 Mobile When forcePasswordChange is enabled, Mobile users cannot reset their password.
DT443321 System UI Resizing the browser zoom to 100% causes right-justified buttons to overlap Application names.
DT443340 Inventory In the Inventory application, on the Add/Modify Reservation screen, filtering by Reservation Type does not list BACKORDER as an option.
DT443499 Scheduler In Graphical Assignment, the red dotted line indicating the current time in the Gantt view disappears clicking anywhere in the Assignment View.
DT443681 Service requests Service Address Description is not automatically populated upon selecting service address in the Service Request (SP) application
DT443943 Mobile Enabling a workflow that create a Work Order when creating a Service Request cases an error on mobile devices -"BMXAA0184E - Either the classification xxx cannot be used for WORKORDER or there is a customer mismatch between the record and the classification.".
DT444438 Purchase orders PR with multiple PO references lose all PO references if one of the POs is revised and its lines deleted.
DT444455 System UI In the Service Request Role-Based Application, Asset Tag barcode scanning does not work.
DT444537 Assets The PM Work Order Generation process does not correctly calculate the Location's PMs and Work Orders when the Location is a Loop Location.
DT444552 Scheduler Clicking the GANTT tab in a SAAS environments causes a timeout and an error.
DT445779 Operator Installing Manage 8.7.x using an Operation v9 catalog fails with error validating existing CRs against new CRD's schema for "builddatainterpreters.apps.mas.ibm.com".
DT445802 Scheduler Graphical Scheduler does not send outbound Integration Messages upon commit.
DT446631 System UI In Mobile Inspections, after batching Inspection Forms in landscape mode, the Search button does not work.
DT446680 System UI Adding a lookup to the priority field, then filtering using the priority field, users cannot reset options and must restart the application.
DT446855 Service requests In Service Requests, the assetnum extended drilldown takes the default Insert Site, not the Asset site or SR-specific site.
DT446934 Mobile Mobile intermittently presents a gray screen with a spinning wheel when left in background for some time.
DT446961 System UI A PM record with an Asset with ABANDONED status does not generate a Work Order, throwing the error "BMXAA0090E - Asset XXXX is not a valid asset, or its status is not an operating status.".
DT447348 Report In Report Administration, saving a report with a title that has special characters does not decode html entity codes.
DT447381 Scheduler In Graphical Assignment, having the PRESERVESKDDATA flag on causes a save/refresh error "BMXAT0050E - The project data failed to populate into scheduler tables for project.".
IJ39102 Integration Receiving and inspecting in separate transactions via MIF leads to bad data. See Adding meter readings using the REST API for important information.
IJ47388
Manual Change
Report Running the Location Hierarchy report, selecting SITEID using lookup and that value is at the maximum length (default: 8 characters), the DB2 database throws an exception.
IJ47735 Automation Scripts In offering, when accessing MboSet in ADDTOCARTSCRIPT, If the accessed MboSet has an Object-Init Script, the error from my ADDTOCARTSCRIPT is not shown.
IJ50845
Manual Change
Work Order Tracking In the Work Order Tracking application, 2 records will be displayed for the same Shift if the Labor is associated with 2 calendars.

APAR Change instructions
DT209523
Follow these steps.
1. Navigate to System Configuration -> Platform Configuration -> Automation Scripts
2. From More Actions, select Create Script for Integration.
3.  In the Create Script for Integration dialog, under Integration Details;
4. Select Object Structure (the default).
5. For Object Structure, select MXGLTXN.
6. Select Outbound Definition
Use this script:
def skipMbo(ctx):
    mbo=ctx.getMbo();
    if mbo is not None:
        owner=mbo.getOwner()
        if owner is not None:
            name=owner.getName()
            if name == "INVTRANS":
                if owner.getString("TRANSTYPE")=="INSERTITEM":
                    ctx.process()
7. Click Create.
 
DT395580
There are two options to execute the manual steps required for this APAR. Both start with steps 1 to 4.
If you wish to limit this behavior to Self-Service only, go to step 5 in the Option 2 section.
1. Open Application Designer.
2. Click Export System XML.
3. Click LIBRARY. Save the file as library.xml.
4. Open the library.xml file in a text editor.
 
Option 1
5.  Search for the following dialog. At the end, add parentsave="true"
<dialog beanclass="psdi.webclient.beans.doclinks.AddDocLinksDrBean" designermboname="DOCLINKS" id="draddnewattachmentfile" label="Create a File Attachment" relationship="DOCLINKS">
6. Save library.xml
7. In Application Designer, import the modified library.xml.
8. Save changes.
 
Option 2
5. Search for the following dialog.
<dialog beanclass="psdi.webclient.beans.doclinks.AddDocLinksDrBean" designermboname="DOCLINKS" id="draddnewattachmentfile" label="Create a File Attachment" relationship=""DOCLINKS"">
6. Copy the and paste the dialog beneath it.
7. Change the id parameter in the new dialog to a unique value.
8. Add parentsave="true" to the end of the new dialog.
9. Save library.xml.
10. Go back to Application Designer.
11. Click Export System XML.
12. Click MENUS. Save the file as menus.xml
14. Open the menus.xml file in a text editor.
15. Search for <menu id="DRATTACHMENTS">
16. Copy and paste the menu item below the first one.
17. Update the value of event for the menuitem with id="raddnewfile" to the id name of the dialog created in steps 6-8.
18. Change all id parameters in the new dialog to unique values.
19. In library.xml, update the menutype attribute on the attachment tag to match the value of the menu created in the previous steps. For example
<attachments align="left" event="drviewattachments" id="defnaCR_sr2_attach" label="User Provided Attachments" labelcss="pmscoffcat_text_node_left" menutype="updated_value"/>
20. Save library.xml.
21. In Application Designer, import the modified library.xml and menus.xml files.
22. Save changes.
DT437380
To add new message, follow these steps:
1. Log into Manage as an administrative user.
2. Go to Database Configuration.
3. In the More Actions section, click Messages.
4. Click the New Row icon (plus sign inside a circle)
5. For the new row, enter these details:
  • Message Group: configdb
  • Message Key: verifyAssetAttributeIdOnCISpec
  • Display Method: TEXT
  • Message ID Prefix: BMXAA
  • Message ID Suffix: I
  •  Display ID?: Checked
  • Value: Verifying whether CISPEC records have a configured assetattributeid.
  • Button Yes or no?: unchecked
  • Button Ok : Checked
6.  Add a second message:
  • Message Group: configdb
  • Message Key: assetattributeidIsNotAssociated
  •  Display Method: MSGBOX
  • Message ID Prefix: BMXAA
  • Message ID Suffix: E
  • Display ID?: Checked
  • Value: One or more CISPEC records don't have assetattributeid configured. Manually update the records to correctly map each assetattributeid to the corresponding asset attribute in the Asset Attribute table.
  • Button Yes or no?: unchecked
  • Button Ok: checked
  • Button Cancel: checked
When finished, click OK.
DT442706
From the maxinst pod get the following file: reports/birt/reports/RLASSIGN/galabor_monthly_format.rptdesign
Use Report Administration to import this report.
IJ47388 Use the Report Administration application to import loc_hierarchy.rptdesign manually.
IJ50845
To resolve incorrect Shift Value in Available Labor dialog, follow these steps.
 1. Go to Application Designer, filter for WOTRACK, then export the xml and make these changes:
 2. Search for{{AssignLaborLaborBean}} (related to the Available Labor dialog).
 # Update the shift num attribute to new value :*_cal.shiftnum_*
 # Save the changes and upload the xml.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000hB0QAAU","label":"Manage"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.7.0"}]

Document Information

Modified date:
23 September 2025

UID

ibm17242790