Preventive Service Planning
This is your first stop when looking for help on Maximo. Select the tab that best matches the information you are looking for and click a topic button for a targeted list of popular documents on the subject.
|Support Resources Home||Application Module Help||Architecture / Configuration Help||Associated Product Help||Self Help Map|
Welcome to the support resources page for Maximo. This is a page dedicated to Maximo support where you can find more information related to Maximo and quickly perform searches on subjects that are commonly asked about by our clients. The links below provide a quick reference areas of the IBM web that support your product. The tabs across the top offer one button searching for commonly requested information.
This is the central location to open and manage Cases, download Fixes and set up Notifications.
The IBM Maximo Information Center (Documentation Central) contains all of the product documentation, including quick start guides, product user guides, release notes, and installation guides.
The support compatibility matrix provides information related to your supported products and the supported platforms/compatible products.
Product, Feature Pack, Fix Pack, and Interim Fix Release Notes for Maximo (to be updated)
The Release Notes detail important information, known limitations, new features, and changes to IBM products.
The End Of Support (EOS) announcements and supported version information provides content about supported versions, what versions that no longer have support, and when current versions will end support.
IBM Support Phone Numbers
- US & Canada: 1-800-IBM-SERV (1-800-426-7378)
- Worldwide phone numbers
The IBM Support Guide provides information on the support service offerings provided by IBM, including definitions of programs, policies, and procedures.
Passport Advantage Online provides access to entitled software downloads.
24 February 2020