Add our cloud experts to your team.

Need a dedicated team of certified engineers and cloud experts to monitor, adjust, and report to you on the overall performance of your infrastructure? Consider a fully managed Bluemix hosting solution. Best for large, multi-faceted deployments—for which your Bluemix hosting team monitors everything 24x7, managing databases, security, and backups.

On-demand

On-demand

Quickly get solutions up and running with one-day deployment

Higher Flexibility

Higher Flexibility

Have all or part of your infrastructure managed—with all services available month to month.

Expert Management

Expert Management

Get support 24x7, regular account reviews, and a customized reporting and escalation process.

Services

Backup

We set-up and manage your backup and recovery solution using the best high-availability technologies and industry practices.

Database Strategy

Based on detailed understanding of your current database implementation and your performance expectations, your Bluemix DBA architects, implements, and deploys the database infrastructure and then oversees a management plan for achieving both immediate and long-term objectives.

Monitoring

Your dedicated Bluemix team of engineers collaborates with you in designing a detailed monitoring plan, including an escalation process. You have constant and full access to usage, incident, and maintenance reports.

Security

We'll assess your needs and create the optimal security strategy for locking down your environment while providing flexibility for peak performance. Our security procedures utilize industry best practices from sources including The Center for Internet Security (CIS), Microsoft, Red Hat, and more. All IBM Bluemix data center facilities are SOC 2 certified.

Team

Certified senior engineers perform four roles in creating and managing your solution.

Technical Account Manager (TMA)

Your TAM manages all requests and issues, including escalations, from start to finish.

Senior Systems Engineer (SSE)

After architecting and deploying your database systems in collaboration with your team, your Bluemix DBA monitors, optimizes performance, oversees backups, plans and implements growth of your database.

Extended Support Team

Certified specialists—datacenter ops and change control engineers, account analysts—assist in optimizing your hosted infrastructure.

Senior Database Administrator (DBA)

This is your primary resource for optimizing the performance, growth, monitoring, and backup of your database.

Methodology

Designing, deploying, and managing your managed infrastructure solution follows three processes.

The Executive Dashboard gives you near real-time status on tickets, backups, bandwidth usage, uptime, and all other information related to normal monitoring of the health and performance of your infrastructure.

To learn more about our managed hosting options, chat with a member of our sales team.