IBM Cloud has provided native IPv6 support to The IBM Cloud publicly available services since December 2008. IBM Cloud does not have to worry about tunneling to carry IPv6 over IPv4 networks, which in turn means that the networks are not limited by the diminishing pool of IPv4 addresses. In addition, IBM Cloud support personnel are IPv6 savvy today.
Peer with IBM Cloud
If you want to establish a direct peering connection with IBM Cloud in one of the network PoPs, you'll need to read up on the peering policy and reach out to the network operations team for more information.
Network Operations Center
To provide network operational redundancy, our dedicated Network Operations Team is staffed on site 24x7 in multiple locations around the globe monitoring the health of the networks. Should an incident or network infrastructure related challenge arise, they are on the front line of defense ensuring the network is operating at peak performance. All IBM Cloud products and services include access to the IBM technical support team via ticket, live chat or phone. If customers have questions about the IBM Cloud network or need help from a networking expert, technical support will coordinate with the Network Operations Center (NOC) and network engineers to assist.