Telecommunications overview
In today’s digital era, Communications Services Providers (CSPs) play a critical role in the future of the telecom industry. This requires a telecommunication system that is more flexible with a lower cost to operate than the proprietary-centric networks of the past.
Today, IBM works with the top CSPs worldwide, bringing capabilities such as artificial intelligence (AI) and hybrid cloud for flexibility and innovation; industry expertise; and global delivery presence to realize this vision.
Benefits
Maximize network reliability
T-Mobile uses AIOps to maximize network flexibility and efficiency despite the complexity.
Spark new revenue with 5G and Edge
AT&T and IBM are creating simulated test environments so clients can experience the power of 5G.
Create AI driven automation
IBM is helping Dish automate the United States' first greenfield cloud-native 5G network.
“Edge . . . more securely combine[s] data, 5G and human-enhanced machine learning.”
Ian Hood, Red Hat Chief Technologist, Global Industries
Network automation solution
Accelerate delivery of 5G & Edge
IBM Cloud® for Telecommunications addresses the transformation challenges facing CSPs today.

Call center solution
Improve customer interactions
Increase caller satisfaction with customer intelligence and insights to enhance your contact center.

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