Business automation

Discover how intelligent process automation (IPA) combines both data analysis and human insight to optimize business workflows and drive sustainable transformation.

How AI and automation enabled USD 3.5 billion in productivity gains across IBM.

Learn how gen AI is reinventing personalized marketing content with special guests Emily McReynolds, head of global AI strategy at Adobe, and Pierre Charchaflian, VP senior partner and marketing practice global leader at IBM.

Learn how workflow orchestration coordinates multiple automated tasks across business applications and services to optimize operations.

Decision-making technique for project managers involving the Cartesian plane

Large language models (LLMs) are revolutionizing contract management.

Finance automation is the use of technology to streamline many financial tasks and produce more efficient finance team members.

Onboarding automation is the process of using intelligent automation for manual, time-consuming HR tasks related to new employees integrating into an organization’s systems.

The use of automated technology to streamline marketing processes and workflows ultimately helps organizations achieve their business goals.

Sales automation, or sales process automation, is the strategy of using technologies to eliminate repetitive tasks, improve efficiencies and increase sales team productivity.

Capacity management is the tools, processes and strategies necessary to maintain adequate resources to satisfy current and future data demands.

AI productivity refers to the use of artificial intelligence (AI) to enhance efficiency and effectiveness in various tasks and processes across industries.

Task automation is the process of applying technology to fulfill a task. It involves automating often time-consuming or mundane actions, thereby reducing or altogether eliminating the need for human intervention.

Process analysis is a method of detailing and examining the steps involved in a process to understand how it works, identify areas for improvement, and ensure that it meets its objectives efficiently and effectively.

Process improvement is a systematic approach to enhancing the efficiency and effectiveness of business processes.

Supply chain automation is when a business uses automation technology to do supply chain tasks with limited human intervention.

Leverage educational content like blogs, articles, videos, podcasts, reports and more, crafted by IBM experts, on emerging business automation technologies.

Business process automation is a strategy that automates complex and repetitive business processes to streamline day-to-day operations.

Operational efficiency refers to the optimization of business processes and resources for the purpose of reducing operating costs while maintaining or improving productivity.

Enterprise automation is the strategic use of technology to integrate, streamline and automate business processes across an organization.

A workflow diagram is a visual representation of a business process, project or job in the form of a flowchart. Using specialized symbols and notation, workflow diagrams illustrate the step-by-step processes by which work is done.

Process modeling is the practice of creating data-driven visual representations of key business processes. It gives organizations a common language with which they can understand and optimize workflows.

Generative AI-powered assistants are transforming businesses through intelligent conversational interfaces.

Implementing more aware, dynamic and automated inventory management systems create a competitive advantage to increase market share.

There are two prominent problems in the IT support process: repetitiveness and availability. Here's how conversational AI can help.

IT operations analytics (ITOA) is the data-driven process by which organizations collect, store and analyze data produced by their IT services.

HR automation is the practice of using digital tools to streamline time-consuming HR tasks in human capital management.

Slow productivity can be defined as working at a slower pace on fewer tasks at a time to increase workplace productivity and satisfaction.

Innovative tools like process mining allow your experts to accomplish faster and more successful process optimization projects.

A lot of businesses have started using automation technology to unburden their workforce of repetitive tasks – about 60% in the UK, according to our research. Yet the extent to which the technology can address some of today’s biggest business challenges is still vastly underappreciated. Whether it’s tackling rising costs, overcoming a skilled labour shortage, […]