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Business automation
Illustration showing integration of technology, processes, data and robotics to perform automated tasks

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Seize the AI and automation opportunity

Generative AI is everywhere, and it has democratized data and accelerated the model-to-monetization cycle. AI-powered automation is poised to become prevalent.

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Articles

Get the latest insights and build on your knowledge from our blogs and explainers on business automation.

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What is automation?

Leverage automation to use technology, programs, robotics or processes to perform tasks and get better outcomes with minimal human input.

What is slow productivity?

Focus on quality over quantity through slow productivity by slowing down the pace of work to increase workplace productivity and satisfaction.

AI in recruitment

Learn how you can apply AI and automation to improve the recruitment process, effectively identify, and acquire top talent to achieve your hiring goals.

What is a knowledge worker and what do they do?

Look how you can scale up knowledge-sharing throughout the organization by effectively leveraging the expertise of your knowledge workers to generate value.

How to improve employee experience

Find out how to improve the employee experience by examining five areas you can focus on to create a positive and supportive environment.

Artificial intelligence and a new era of human resources

Usher in a new era of HR management, where data analytics, ML and automation can work together to save time and support better outcomes.

What is intelligent automation?

Learn about intelligent automation (IA), which combines AI and automation technologies, to automate low-level tasks within your business.

SDK vs. API: What’s the Difference?

Learn about software development kits (SDKs) and Application Programming Interfaces (APIs) and how they improve both software development cycles and the end-user experience (UX).

Research reports

Read our research reports to learn why and how innovation begins with automation.

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The power of AI and Automation: Intelligent workflows

Read the latest study to learn how leaders are implementing data-driven innovation with tech-infused workflows combined with process mining.

The power of AI and Automation: Productivity and agility

See why forward-thinking executives are harnessing data-driven innovation with automation to boost workforce productivity and agility.

Augmented work for an automated, AI-driven world

Read about AI’s impact on business, ushering in the “augmented workforce”—when human-machine partnerships deliver exponential business value.

Video

Watch and learn how to enhance efficiency through automation If you were to design your customer service experience for a new company, what would you automate to make it better? Find out in this video. Let's rethink customer service (2:27)

How IBM can help

IBM watsonx™ Orchestrate™

Automate repetitive tasks to streamline workflows, enhance efficiency and focus on high-level work. 

Streamline your team's efforts
IBM® automation

Attain high-impact automation with IBM automation solutions for higher productivity at lower cost. 

Use intelligent automation
IBM Business Automation

Discover business automation software and solutions that deliver intelligent automations quickly with low-code tooling.

Explore business automation

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