IBM acquires RPA provider

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Why automation matters

Work as we know it is changing 

Forward-looking enterprises use automation and AI to augment their core strengths, supplement their weaknesses and empower their people to focus on what’s important. Automation with AI enables your entire organization to be always-on, optimizing the delivery of goods and services to provide seamless continuity in dynamic markets.

Prepare for the future of work

The rise of intelligent automation

Automation technologies are developing at a breathtaking pace, and business leaders are faced with prioritizing areas to automate, and then choosing between technologies. 

This report from Forbes shows how operating executives are viewing their automation journeys — especially as intelligent automation becomes a reality.

Read the report (2.3 MB)

The power of automation + AI

Digitizing the work and applying the power of AI allows you to:

  • Identify previously unseen opportunities for automation to have the greatest impact.
  • Scan millions of pieces of data in a fraction of the time a human could.
  • Drive autonomous decision making and continuous process improvements.
  • Balance human and machine tasks to build the optimal collaborative workforce.

Understand the importance of automating work (PDF, 256 KB) IBM Arrow Forward

Your automation journey

As your business transforms, IBM can help.

Assess your readiness

Find out where your organization is on the automation journey, and what’s next.

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Leverage the platform

The software-plus-services automation platform can maximize your investment.

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Develop your strategy

Engage with our experts to develop a customized automation roadmap.

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Why IBM

Improved customer experiences

70%

decrease in service desk tickets with cognitive technology and robotic automation¹

Accelerated application-building

50k

client application solutions quickly built on an IBM automation platform²

Heightened return on investment

6x

ROI achieved by a leading banking client using an IBM automation platform³

News and trends

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Gartner hyperautomation report

Gartner calls hyperautomation the #1 tech trend for 2020.

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IBM’s perspective on hyperautomation

Get insights from this Q&A with Tom Ivory, global leader of IBM Automation®.

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Stories from our clients

See how leading companies in major industries are automating with help from IBM.

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Banking

Banco Popular deploys IBM’s robotic process automation and reduces process completion times by 90 percent.

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BNSF Railway: Improving safety using IBM Services Platform with Watson

Shipping

BNSF Railway Company improves safety by automating sensor monitoring, data collection and analysis. (02:36)

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Government

Edmonton Police Service frees officers from routine work to solve crimes and keep citizens safe.

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Retail

Read how retail and consumer product companies are applying intelligent automation. (PDF, 1.2 MB)

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We offer financing

Let us help you get started. IBM Global Financing offers flexible payment plans to help jump-start your projects and potentially enhance your return on investment (ROI).

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Get expert advice

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Footnotes

1, 3 The Total Economic Impact Of The IBM Automation Platform For Digital Business: Cost Savings And Business Benefits Enabled By IBM’s Automation Platform, A Forrester Total Economic Impact Study Commissioned by IBM, March 2019 (PDF, 967 KB)

2 IBM internal data