Intelligent automation: Reshaping work
Automation is transforming how we work — what if we infuse it with AI?
Automation is transforming how we work — what if we infuse it with AI?
Automation, which uses machines to free employees from repetitive tasks, has gone beyond creating simple efficiencies and cutting costs. It can create better experiences at speed, enhance employee productivity, streamline operations and build customer loyalty. It’s permeating all types of work, and companies in nearly every industry are using it to help drive growth.
Forward-thinking businesses are going even further. By working with companies like IBM, they’re implementing intelligent automation. Where traditional automation uses bots to perform repetitive and rules-based tasks involving structured data, intelligent automation puts bots together with AI technologies like machine learning, natural language processing and analytics.
Automation technologies are developing at a breathtaking pace, and business leaders are faced with prioritizing areas to automate, and then choosing between technologies.
This report from Forbes shows how operating executives are viewing their automation journeys — especially as intelligent automation becomes a reality.
AI-driven automation changes the speed and scale at which you can work, letting you:
Are repetitive tasks turning your talented workers into robots? Watch the animated short to see how automation frees up your people to do what they do best.
As your business transforms, IBM can help.
Talk to us to discover how your business can start taking advantage of automation.
Learn about the tools you need to automate any type of work at scale.
Achieve the benefits of automation with experts to help you implement and scale.
70%
decrease in service desk tickets with cognitive technology and robotic automation¹
50k
client application solutions quickly built on IBM’s automation platform²
6x
ROI achieved by a leading banking client using IBM’s automation platform³
See how leading companies in major industries are automating with help from IBM.
Banco Popular deploys IBM’s robotic process automation and reduces process completion times by 90 percent.
BNSF Railway Company improves safety by automating sensor monitoring, data collection and analysis. (02:36)
Edmonton Police Service frees officers from routine work to solve crimes and keep citizens safe.
Read how retail and consumer product companies are applying intelligent automation. (PDF, 1.2 MB)
¹ Source: A Forrester Total Economic Impact Study Commissioned by IBM; The Total Economic Impact Of IBM Automation For Application Management: Cost Savings And Business Benefits Enabled By IBM Automation, January 2018.
² Source: IBM internal data
³ Source: A Forrester Total Economic Impact Study Commissioned by IBM; The Total Economic Impact Of IBM Automation For Application Management: Cost Savings And Business Benefits Enabled By IBM’s Automation Platform, March 2019.