Why sign up?

Let’s get started

Sign up to be part of our user research studies.

01 Sign up

Fill out a quick survey so we can know a bit more about you.

02 Participate

We'll put you in touch with the right team. Each session is about one hour and once a month.

03 Get compensated

You'll get a thank-you present like a gift card or a donation to your favorite charity.

Sign up for user research

Help drive the future of our products. Participate in user research studies.

Frequently asked questions

How long is a typical study?

Each session varies in duration, but they generally last between 30 - 90 minutes, depending on the type of research study you sign up for.

 

What kind of people are you looking for? What if I don’t use IBM products?

We're looking for a broad spectrum of people over the age of 18. Sign up and we may contact you if you fit one of our studies.

 

What takes place during the user research studies?

When you sign up, you can choose the types of studies that interest you. Here’s some information about the different studies and how they work:

Remote usability study
In these studies, we’ll gather your feedback using a screen-sharing session with a researcher or a website where you can try something out on your own. You can be almost anywhere in the world, but you’ll need to have a high-speed internet connection.

Diary study
These studies require a small amount of activity every day for several days or weeks. IBM researchers will ask you to respond to questions or take notes about your experience using a product, and you’ll do everything on your own mobile phone, tablet or laptop.

Field study
In field studies, IBM researchers will visit you at your office. They'll never show up unannounced though — they’ll always check in with you first to discuss study details and make an appointment.

Surveys
For these studies, we’ll simply send you a survey form to complete. Please note that we don’t typically offer a gift for participating in a survey.

Usability study at an IBM office
These studies work best for people who live near one of our offices. Typically, you’ll meet one-on-one with an IBM researcher who’ll ask you some questions, have you use a new or existing product, and then get your feedback.

 

What will I receive for participating?

You will be compensated for your time differently depending on what kind of study you're part of.

 

When and how often will I be contacted?

We can't guarantee that you'll be invited to participate in a study and even if we do, it may not be right away. For example, we may not have a match for you now, but we may contact you in nine months when we launch a new study that seems to be a perfect fit.

 

How do I sign up for the program?

It's easy. Just fill out this sign-up form. (link resides outside IBM)

 

I’m an existing panel member. Can I update my information?

Yes. Just re-submit the sign-up form (link resides outside IBM) and we'll update your information.

 

I’ve signed up, but I no longer want to participate. How do I opt out?

We'll be sorry to see you go. Just fill out this opt-out form. (link resides outside IBM)

Footnotes

*We aren’t able to compensate government-owned entities.