Let’s architect your hybrid cloud and AI platform

Our team of Customer Success Managers (CSM) consists of technical architects who work as part of your team to accelerate your time to value. Get trusted and expert advice to achieve desired business outcomes as you use IBM software and IBM Cloud® services.

What CSMs can do

Accelerate your time to value

Our CSMs are technical experts who help you deploy and adopt IBM Hybrid Cloud and AI. We engage with IBM customers and partners in many ways. This includes:

  • Designing, architecting and providing guidance on your hybrid cloud and AI deployments
  • Helping you use and get value from your solutions
  • Optimizing resource usage and managing costs to prove ROI



Solutions to help you get more value from your data

Asset management

A fully integrated, analytical asset management platform

Supply chain resiliency

Networks to handle peak events and detect looming issues

Data fabric

End-to-end integration of data and cloud environments

Business automation

Speed growth with IBM Cloud Pak for Business Automation.


Gain deep insights, mitigate risks and speed up response.

IBM Cloud

Enable greater compliance, security and management.

Use cases

NCHC powers public network with AIOps

Taiwan’s effective pandemic response can be credited to the National Center for High-performance Computing (NCHC), which uses supercomputers and analytics to accelerate research and innovation.

Driving connected cars with fast data

Travelping used IBM Cloud® infrastructure products and its own Kubernetes deployment to create a cloud-native solution that transports data to vehicles, to help auto manufacturers gain IoT insights.

Building single integration platforms

By leveraging tools such as data lake, advanced analytics and accessible reporting, banks like Karnataka Bank are establishing baseline performance metrics across applications, deposits and loans.

Crafting digital in-store experiences

Pandora is digitally transforming online sales, order management, fulfillment and returns — to offer customers personalized digital interactions similar to the in-store experience, with great results.

Next steps

Talk to a sales representative about how you can leverage the strength and versatility of IBM software and IBM Cloud.