Business transformation May 13, 2024

Upskilling and reskilling for talent transformation in the era of AI

5 min read - Explore how organizations can provide AI upskilling and reskilling for employees, and why leaders have a vested interest in doing so.

Business transformation December 20, 2023

Unlocking success: Key components of a winning customer experience strategy

4 min read - Customer experience is a key part of brand identity. Here are seven components to include in your customer experience strategy.

Business transformation November 30, 2023

How to build a successful employee experience strategy

4 min read - A successful employee experience strategy (EX strategy) is the best way to recruit and retain top talent. Here are five ways to build one.

Business transformation June 9, 2022

To navigate the Great Resignation, focus on employee experience

3 min read - In October 2021, 4.2 million Americans quit their jobs, a trend mirrored in the rest of the Organisation for Economic Co-operation and Development (OECD). Where did they go? Some pundits framed this “Great Resignation” as an exodus of disenfranchised workers…