The future of industries

Episode 1: Customer expectations meet cognitive system

IBM industry experts discuss the role of cognitive in the age of the customer with Business Insider CEO Henry Blodget.

Episode 2: Surprising avenues to exceptional outcomes

Continuing the conversation, IBM industry experts explore how one-on-one engagement is essential to winning in this experience economy.

Episode 3: Design thinking and cognitive

The conversation concludes, exploring how cognitive and thoughtful design change how humans and computers interact.

Who we work with

Volvo transforms processes with predictive maintenance

Using a predictive analytics platform and IBM SPSS®, Volvo Group unlocks real-time insights to drive down repair time and meet uptime commitments.

Hershey’s uses analytics to sharpen sales forecasts

Working with IBM Business Partner CTI Global, Hershey’s Brazil introduced an enterprise planning solution that delivers insight into each customer, supporting more targeted, successful selling.

AMC Networks gets insight to win viewers and advertisers

AMC is using IBM analytical tools to uncover new insights into audience preferences and viewing patterns, helping to make smarter scheduling and data-driven marketing decisions.

North Carolina fights Medicaid fraud with IBM analytics

Advanced analytics have identified hundreds of millions in suspicious claims for North Carolina. This frees up additional resources to serve the nearly 2 million Medicaid patients and 60,000 Medicaid providers in the state.

The ripple effect in your supply chain

Prepare for constant disruption. Cognitive analytics platforms reveal what is most relevant and meaningful.

Insights and resources


Cognitive systems and the future of healthcare

Watch CEO Ginni Rometty's opening keynote at the 2017 HIMSS (Healthcare Information and Management Systems Society) Annual Conference & Exhibition.


Why trust in the digital economy is core to government

Technology is changing the nature of trust – especially for government as it looks to use machine learning and blockchain to transform citizen services.


Explore technology's ability to help you reach your ideal audience

What do you consider to be a game changer when it comes to delivering the ultimate customer experience? Compare your thoughts to survey results.


Knowing your insurance customer means knowing millennials

Millennials are the most attractive customer segment, and they’re turning the insurance industry upside down.

Explore enterprise and business solutions for your industry on the IBM Marketplace

Transform your business with infrastructure, services and tools for integrated cloud computing.