Elevated customer experiences with IBM Retail Technology Solutions
IBM Retail Technology Solutions help optimize operations, improve visibility, improve omnichannel customer experiences
IBM Retail Technology Solutions help optimize operations, improve visibility, improve omnichannel customer experiences
The challenges facing retailers can be overwhelming, including navigating the disruption caused by the COVID-19 pandemic. The future of retail requires overcoming complexities in your business and considering the opportunity to rethink your business model. Retail technology trends are leaning toward powerful digital customer engagements. Now is the time to establish the road to a post-pandemic consumer recovery, paved with trust and aligned to consumer values. Technologies such as hybrid cloud, automation, IoT and artificial intelligence can help accelerate your transformation and position your business to emerge more agile and ready to meet changing consumer needs.
Purpose-driven consumers, who choose products and brands based on how well they align to their values, now represent the largest segment (44%) of consumers.
Karl Haller
Partner, IBM Consulting Consumer Center of Excellence
IBM Institute for Business Value
9 of 10 companies work on sustainability projects from 2021¹.
Receive curated newsletters for the latest in technology, business and thought leadership.
¹ The last call for sustainability, a commissioned study conducted by Research Insights, August 2021