Exceed customer expectations with a new kind of retail

Survive and thrive in an ever-changing climate. Explore IBM solutions for all-sized retail organizations to help engage customers, optimize front-to-end processes and refine store operations.

Explore more about IBM Retail solutions.

Differentiate the retail experience using hyperlocal insights, demand forecasting and transparency across processes.

IBM Metro Pulse

See how to harness weather, social media and event insights with your enterprise data to unlock hyperlocal growth opportunities.

Watson Supply Chain

Refine real-time insights. Improve demand forecasting and order fulfillment with accurate, real-time insights.

IBM Blockchain

Drive visibility, trust and efficiency. Learn how this distributed ledger can help some of your biggest challenges.

Create engaging, personalized experiences that turn customers into brand advocates.

IBM iX Reinvention for Retail

Design your customer strategy and experience for an ever-changing retail landscape.

The Weather Company Retail weather data

Deliver great experiences regardless of weather. Learn how to harness weather data to enrich the customer experience.

Watson Customer Engagement

Find out how artificial intelligence (AI) is changing the way retailers engage customers.

Increase the efficiency of your retail operations with real-time insights and IoT connectivity.

Retail Technology Support

Grow your business and reduce costs by connecting all devices, software, and networks in your store.

Internet of Things

Infuse digital into your brick and mortar and leverage real-time insights from your customers.

The Weather Company

Forecast just how weather will affect your sales, foot traffic and more.

Staples Easy Button comes to life with IBM Watson

IBM Watson

To provide anywhere service, Staples Inc. transforms its iconic Easy Button into an intelligent ordering system with IBM Watson technology.

The changing face of merchandising

Find the latest retail industry news in the Medium newsletter.

PRESS RELEASE

IBM and SAP team up to create retail solutions

This co-innovated solution helps retails boost profitability and the consumer experience.

SOLUTIONS GUIDE

Find your retail solution

See all of IBM’s solutions in one place. This guide showcases IBM solutions for retail.

BLOG POST

Leading consumer industries address food safety

IBM and partners make big steps towards increasing food safety with Blockchain.

NRF 2018

14-16 January 2018

Jacob Javits Convention Center

New York City, NY

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