In a consumer landscape saturated with goods, modern retail businesses need the latest technology to keep a competitive advantage when it comes to customer needs, IT services and the overall retail experience.
With business intelligence and generative AI, retailers can achieve new levels of digital transformation in areas like:
Learn how IBM retail technology solutions can help retailers optimize, promote sustainability and deliver a seamless omni-channel retail customer experience.
Learn how organizations can embed AI into their brand’s DNA
Explore real-world applications for AI in retail.
Accelerate the impact of generative AI in core workflows to drive productivity in your retail business.
Elevate the shopper experience with generative AI assistants for retail that can make shopping faster, easier and more precise than ever before.
Innovate within traditional frameworks with a flexible, open ecosystem and hybrid cloud that helps you devote more services to your retail customers.
Create valuable customer relationships, improve sustainability and profitability for your bottom line with IBM retail consulting service.
Apply the power of AI and the speed of automation to improve supply chain management, resiliency and sustainability.
Success in hybrid cloud and AI begins with security to manage financial and reputational risk.
The upscale, ready-to-wear clothing company redesigns order-to-cash for a better buying experience.
German supermarket improves operations with natural language support and generative AI using IBM Watson® Discovery and IBM® watsonx.ai™.
Multinational cosmetics company achieves significant cloud cost savings while optimizing customer experience.
Iconic American clothing company drives international growth while saving USD 1.1 million with IBM i, IBM® Power Systems™ and IBM Storage.
Department store successfully migrates to a next-generation, cloud-based system to streamline its operations.
Luxury watch company shines online during COVID-19 by confronting disruptions with a digital engagement engine.
Explore how to choose the right approach in preparing data sets and employing AI models.
Increase competitiveness in the consumer products industry with generative AI.
In the 2024 Consumer Study, read data highlighting what consumers crave—and actions retail companies can take—in the AI era.
Discover why IBM was named an exemplary software provider for generative AI platforms with an overall grade of A-.
Learn how you can make the optimal investment in the right open, trusted data foundation for your needs.
Read how Bakstage.AI integrates IBM watsonx.ai to help businesses unlock the full potential of their online sales.
With generative AI, retailers can fine-tune inventory and adapt store layouts in real-time, improving navigation, product visibility and stock management.
Learn how watsonx can help your retail business embed and accelerate responsible AI workflows.