Retail Technology Solutions

Boost operations and visibility to offer omnichannel abilities with IBM retail technology solutions.

The challenges facing retailers can be overwhelming, including navigating the disruption caused by the COVID-19 pandemic. The future of retail requires overcoming complexities in your business and considering the opportunity to rethink your business model. Retail technology trends are leaning toward powerful digital customer engagements. Now is the time to establish the road to a post-pandemic consumer recovery, paved with trust and aligned to consumer values. Technologies such as hybrid cloud, automation, IoT and artificial intelligence can help accelerate your transformation and position your business to emerge more agile and ready to meet changing consumer needs.

Client stories

Person pushing a dolly with boxes of chips in a retail store

Frito-Lay

Frito-Lay modernizes its e-commerce tools, including inventory management to simplify ordering, helping make sure your favorite snack is always stocked.

Home Depot

The Home Depot uses IBM Blockchain to gain real-time, shared and trusted information throughout its supply chains.

Person holding a piece of jewelry with tweezers

Pandora Jewellery

Pandora Jewellery created an e-commerce platform to personalize the digital experience that handled double the previous year’s volume.

Vaasan

IBM Partner, Intito helps bakery Vaasan use AI to improve operational, financial planning, automate manual calculations with IBM Planning Analytics.

Carhartt

Carhartt uses AI from IBM Watson Commerce Insights to help optimize its merchandising and marketing processes to drive conversions.

Purpose-driven consumers, who choose products and brands based on how well they align to their values, now represent the largest segment (44%) of consumers.

Karl Haller
Partner, IBM Consulting Consumer Center of Excellence
IBM Institute for Business Value