October 1, 2021

Meeting new demands in retail during a pandemic: Abercrombie & Fitch

3 min read - Retail apparel performance overview  In the apparel industry average price growth has been a relatively low -2.9%, but during the pandemic, year-over-year growth dropped to -12%. Yet, Abercrombie & Fitch considerably outperformed in 2020, enjoying a 43% increase in digital net sales. What does it take for retailers to win in these fast-changing and challenging global conditions? And how did Abercrombie & Fitch manage to overperform, while others lagged in the vital shift to digital and ecommerce?   As a member of…

July 29, 2021

How Kroger is using data and analytics to improve the customer experience

3 min read - Grocery retailers have a common phrase – “If it isn’t on the shelf, customers can’t buy it.” Their business is driven by creating trust that when the customer wants an item, they will be able to find it. Whether the retailers are investigating a new trend or ensuring staples are always on the shelves, they spend a lot of time thinking about the products they stock. And it got us wondering – how do grocery stores leverage data to make…

March 16, 2021

Made in Umbria: IBM Food Trust helps certify food authenticity

2 min read - Seventy-nine percent of consumers believe it’s important for brands to provide guaranteed authenticity, according to a recent IBM and the National Retail Federation survey. Fifty-seven percent are willing to change their purchasing habits to help reduce environmental harm. Clearly, in a crowded market where brand differentiation is essential, food brands can benefit by informing consumers of the supply chain behind their products to certify their authenticity and sustainability. How blockchain can certify the food chain That’s what we at Food…

December 28, 2020

Powering digital transformation for 2021 and beyond

3 min read - Many companies have accelerated their plans to become digital-first businesses over the past few years, developing the cloud-based foundations needed for digital transformation. The global pandemic has only amplified this urgency. As we move into 2021, digital transformation remains a high priority as both customers and employees increasingly expect digitized and automated processes. In that spirit, here are four companies that are using cloud technology and services to support their digital transformations. Broadridge improves productivity by up to 30% Broadridge…

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