Retail

Learn what consumers crave in the AI era—and how companies can tap technology to simplify the shopping experience.

Discover how retail stores are using AI to streamline the hybrid shopping experience and create personalized customer journeys.

Consumer products companies are aligning operations and sustainability goals, optimizing investments and initiatives in both areas.

The metaverse opportunity is now. Learn how experiences that span the physical-digital divide can deliver tangible business results.

Some consumers plan to spend big this holiday season. Find out what they’re looking for.

Consumers are changing their behavior to protect the planet. Here’s how businesses can support this shift—and boost the bottom line.

Consumer demands are shifting—and retailers and brands need to adapt to deliver.

We surveyed 13,000 consumers around the world to understand how the ongoing pandemic will affect their holiday shopping, travel, and celebrations.

Clear, bold, and measurable sustainability initiatives can help your company differentiate its brand, deliver on customer demands, and grow to build a better world.