Ready for the new energy ecosystem?

Utilities can reduce operating expenses 20%, while lowering environmental impact and increasing customer satisfaction.

67 percent

of business leaders consider sustainability fundamental to remaining competitive. 58% of utility CEOs say it's a key priority.

Solution areas

Grid operations

Consistently balance distribution-side supply and demand to deliver safe, secure and reliable electricity service from both traditional and renewable resources.

Customer experience

As expectations and options continue to grow, utilities must create a personal connection with each customer to increase satisfaction, loyalty and collaboration.

Digital enterprise

A digital transformation streamlines operations by enhancing supply chain efficiency and lowering operating costs.

Who we work with

National Grid improves grid planning

Strategic asset management helps optimize asset performance across 350 sites with a single portal.

CenterPoint Energy transform its systems

IBM helps CenterPoint Energy anticipate customer needs to be more predictive and proactive.

E.ON fortifies its security

Reduce security risks and gain greater transparency with IBM® Security Identity Governance.

Expert insights

The Chinese government wanted to make the country’s air cleaner. IBM Energy, Environment, & Utilities Global Managing Director Brad Gammons discusses how machine learning and AI helped bring bluer skies to Beijing.

IBM Technology

IBM’s advanced technologies can help energy and utility companies harness their data to increase efficiency and reduce expenditures.

Artificial Intelligence

Use IBM Watson® to analyze energy and utility data so you can deliver affordable and sustainable services to your customers.

IoT

Monitor energy and utility data with IBM IoT technologies tailored for predictive maintenance, automated operations optimization, and best-in-class customer service.

Cloud

With IBM Cloud™ you can use energy and utility data to improve service operations, ease product development, and deliver real-time insights to cut down on costs.

Blockchain

Leverage IBM Blockchain to increase data security and build system transparency throughout your business – all the while gaining the trust of your consumers.

Trends and news

Mind the utilities cybersecurity gap

Automated, AI-driven IIoT cyber hygiene is critical to utilities operations and service delivery.

Chatbots – how AI makes them better

AI-powered chatbots link different data systems to efficiently engage customers and reduce costs.

Why weather matters to energy organizations

Discover how weather insights can help energy and utility companies bring back the sunshine.

Ready to learn more?

Discover how dynamic solutions from IBM can help you work smarter and improve how you generate and distribute energy to customers.