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Boost your customer experience while driving value for employees, customers and your utilities business. Take a moment to fill in the ROI estimator below and discover how you can drive ROI across customer service in utilities companies by partnering with IBM watsonx Assistant™.
*The results shown are calculated based on certain data and assumptions regarding possible use of watsonx. Assistant, including user input, industry benchmarks, third party data from USA and Canada markets, customer service data from IBM, Forrester April 2023 TEI study, sponsored by IBM. Potential financial benefits are calculated based on the estimated value of increased productivity that can be redeployed for higher value work. The results are provided for illustrative purposes only and should not be relied upon as a guarantee or commitment of potential or actual results or benefits. The results are not based on actual data or statistical modeling,and may not be accurate or applicable to you. Actual results will vary based on your particular conditions, usage, configurations, and environment, among other factors.
Find out why AI is essential to transforming customer service in the energy, environment and utilities industry.