Success stories

American Airlines

The route to customer experience transformation is through the cloud.


A suite of iOS apps helps the airline ease the flying experience.

Port of Rotterdam

Size meets efficiency when the largest European port becomes the smartest.

Touchless Travel: Emerge stronger with mobile technology

Join us on Tuesday, 6 October 2020, 10:00 AM - 11:00 AM EDT to learn why touchless travel will help establish and maintain trust in flying and restore 2019 levels of travel.

Dynamic travel technology solutions

With the power of the latest technology travel platform, IBM is helping industry leaders build a stronger tomorrow and was recognized as 2018’s and 2019's World’s Leading AI Travel Technology Provider.*

Solution areas

Customer experience

Leverage travel technology solutions that enhance a passenger’s journey to elevate personalization.

Asset maintenance

Provide employees better insight into available assets, their statuses and more.

Operations optimization

Increase efficiency with travel technology that works smarter for employees and collaboration.

Expert insights

Travel can be a complicated and stressful event for all involved. IBM Global Travel & Transportation Industries Global Managing Director Dee Waddell discusses how he's working with global airlines on infusing AI, mobile, and cloud to bring teams together and improve operations.

IBM Technology

Artificial intelligence

Equip travelers with personalized, needs-based information fueled by IBM Watson®.

Internet of Things

Keep systems and operations running smoothly on a seamless, connected IoT platform.


Improve efficiency and transparency by simplifying processes with blockchain.


Optimize your travel and transportation business with secure data on the IBM Cloud™.

Trends and news

Major carriers join shipping platform

TradeLens expands its blockchain-enabled digital shipping platform with two new carriers.

The next generation of travel

Offering unique travel experiences built on trust and simplicity with blockchain.

Global Industry Agenda

How can travel industry leaders seize opportunities today to win tomorrow?

Learn more

Explore the IBM travel technology solutions that can help you start your business transformation.

*Source: IBM, "Expedited delivery: How transportation companies can thrive with blockchain." 2018