Overview

With disruption the norm, travel and transportation companies need to address strategic imperatives

Travel and transportation (T&T) organizations need to consider rapidly evolving business challenges and market opportunities, conserve resources in response to future uncertainty and create secure, resilient and sustainable business models. IBM® T&T solutions enable them to address challenges and meet their goals.

Leveraging data and AI

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Quickly identify market opportunities and engage travelers through personalization and loyalty, as well as gain supply chain freight visibility.

Developing transformation agenda

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Use secure hybrid cloud computing and DevSecOps to maximize solution flexibility and support future enterprise IT needs.

Deploy cloud and AI-based solutions

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Improve operations efficiency and planning with industry solutions that drive cost reductions and help meet sustainability goals.

Client stories

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Etihad Airways

An ambitious digitization project makes airport check-ins fast and easy.

Read the client story

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Korean Air

Airline is developing intelligent detection system using IBM Watson® to perform maintenance 90% faster.

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Airport worker in safety vest on tarmac with airplanes

Lufthansa

A suite of iOS apps helps airline ease the flying experience and improve flight operations efficiency.

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All Nippon Airways

ANA modernizes its contact center operations to optimize customer service experiences.

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IBM Consulting™, IBM Garage™ and IBM Cloud® meant access to truly world-class expertise and best practices, backed by IBM’s aviation experience, and integrating all of that into our digital transformation.

Takhliq Hanif
Head of Group Enterprise Architecture, Technology and Innovation
Etihad Airways

Thought leadership

Balancing sustainability and profitability

One-third of travel consumers consider environmental factors more important than convenience, cost and comfort.

Learn more

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Practical pathways to transformational sustainability

IBM’s investment in future technologies is enabling the airline industry to optimize operations in the long run.

Read the report (1.9 MB)

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Data sharing across transport ecosystems

52% of ecosystem experts expect them to improve cross-partner collaboration and interoperability.

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Transforming business operations

The data deluge from IoT is driving organizations to use AI, machine learning and edge computing for rapid insights.

Download the report (3.7MB)

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