IBM works with global transportation companies and public transport—including air travel, cruise lines, railways, hospitality, and freight and logistics operators—to enact technological change and transformation with AI. Given the asset-intensive and mission-critical nature of these industries, travel & transportation organizations are exploring generative AI and machine learning in their core business domains to boost performance and reduce risks.
Artificial intelligence has proven useful in advancements and scaling in established areas such as maintenance, security threat detection and data analytics. With generative AI, the transportation sector can focus on intensive tasks, analyze large datasets, comprehend complex documentation and synthesize these findings into actionable insights for teams.
AI adoption can benefit transportation infrastructure in a wide range of use cases:
With AI technology, make better decisions on ops resource deployment, resolve ITOps faster and empower staff to drive operational KPIs and reduce costs.
Deliver frictionless customer satisfaction with automation, cloud and mobile solutions.
Cloud transformation and modernization help transportation companies increase speed to market and leverage new technologies to drive long-term growth.
Use a powerful and secure platform for business to create, innovate and build your future.
Cloud and AI-based supply chain management systems enable logistics companies to keep the supply chain moving smoothly.
AI-based predictive maintenance solutions can predict the likelihood of future failures, improve asset reliability and enable cost reduction.
Lufthansa cultivates empathy while driving meaningful engagement with IBM Watson Advertising conversations.
A switch to hybrid cloud architecture drives digital presence and enhances employee and customer experience.
Using the IBM Cloud Platform, Etihad Airways embarks on a strategic digital transformation program.
With updated, sustainable asset management, trains keep passengers moving safely, reliably and comfortably.
Japan Airlines and its core IT subsidiary engages IBM to build a hybrid cloud infrastructure on IBM Cloud.
Transport for London consolidates the maintenance workloads of several subsidiaries onto a central IBM Maximo platform.
See how Lufthansa could improve flight operations efficiency, speed up passenger boarding and cut costs by avoiding delays.
Learn how Finnair accelerates its digital transformation and improves airline operation and customer service.
Discover the ways security AI and automation technologies enable organizations to stay ahead of cyber threats through faster incident detection and response.