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Digital transformation remains a governmental priority

Governments continue to build on their momentum to deliver exceptional citizen services — and strengthen their readiness in advance of the next big disruptions.

In support, IBM remains committed to the service of governments and citizens around the globe — across segments including social services, government health, tax management, critical infrastructure, education, and national security. We work with stewards in federal as well as state and local agencies, building on decades of experience and trust. On a foundation of security and automation, our industry solutions help governments improve the citizen experience, optimize operations, and modernize infrastructure.

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Explore US Federal solutions

What can AI and generative AI do for governments?


Public sector stewardship with consulting services, starting with IBM Garage™
Conversational AI

Improving the citizen experience with AI-powered chatbots for 24/7 support.

Asset Management

Optimizing operations with IBM government asset management solutions.

Data Management

Modernizing infrastructure with safe and secure citizen data management options.

Data Protection

Managing the protection of government employees’ devices, apps and data.

IBM and RedHat

Digital transformation for government with IBM and Red Hat.

Case studies Data integration in action

Sonoma County Improves access to social services and housing.

Delivering cloud and IT transformation

UK's Departnment for Work and Pensions modernized in two stages.

How Rome approaches digital transformation

Using AI to improve application performance across citizen services.

Safer citizens, stronger communities

Los Angeles Cyber Lab pioneers cyberthreat sharing group.

AI to mitigate infrastructure risks

Helping prolong the lifespan of aging bridges, tunnels, highways, and railways.

AI and automation at the IRS

A demonstration of the US agency's commitment to the delivery of more seamless citizen services.

Insights Preparing for future shocks in state government

State CIOs play an important and expanding role in resilience.

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Advancing government services with responsible generative AI

Reimagining government services in five critical areas.

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10 things government should know about responsible AI

Explore how government organizations use AI, how they can be stewards for responsible implementation, and how they can ensure AI governance.

Read the whitepaper
Open hybrid multicloud for government

Open hybrid multicloud is a logical solution for governments, offering flexibility, and addressing security and cost concerns.

Download the IBV study
Trusted progress with AI

Six recommendations for using AI in ways that help build public trust.


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The future of tax

Exploring tax agencies, tax payers, processes, and risk.

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