Agile. Transformative. Prepare for change with hybrid cloud and AI
Anticipate and prepare for accelerated industry-driven change through hybrid cloud and AI in partnership with IBM
IBM serves 97 of the Top 100 Banks in the World
Today’s banking industry is in a state of rapid change. In addition to a challenging macroeconomic environment, banks face ever-evolving customer behaviors and heightened expectations in an increasingly digital world.
New types of competitors are catering to those expectations through innovative business models, reduced friction between industry value chains and spawning innovative ecosystems. At the same time, the continued proliferation of data, heightened compliance requirements, growing security threats, and changing workforce dynamics continue their impact on the financial services landscape.
Financial institutions need to anticipate change and be agile enough to thrive in it.
Client stories
In the mortgage industry, change is constant. Regulation changes, product changes, process changes. It’s imperative that the customer has the support and the info they need to allow them to focus on their home buying journey.
– MaryAnn Fleming
Head of Homebuying Services,
Royal Bank of Scotland
Thought leadership
Financial markets outlook
In the third year of a global pandemic, the financial services industry appears to be acclimating to a new reality. Many temporary measures put in place are now poised to become permanent, and a new industry structure is emerging.¹
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Footnotes
¹ 2022 Global Outlook for Banking andFinancial Markets (PDF, 492 KB), a commissioned study conducted by the IBM Institute for Business Value, February 2022.