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Banking blog

Choosing the right chatbot vendor

When you think of technologies that are changing the way the banking industry conducts business, is your first thought chatbots?
Written by: Joseph Rakowski

A defining moment of exponential impact: Building trust with banking, Cloud and AI

Data, data, everywhere, but how in fact to THINK. If you’re the ancient mariner of Samuel Coleridge’s epic poem, then you know this rhyme another way.
Written by: Heather Clifton

Demystifying AI for risk and compliance

Artificial intelligence (AI) is no longer a new idea. From autonomous vehicles to spam filters, AI is affecting our lives and the way many companies do business.
Written by: Marc Andrews

How to create a web app using Client Insight for Wealth Management Service

The IBM Client Insight for Wealth Management service provides wealth management companies with key insights for their clients to improve client satisfaction and retention.
Written by: Manu Karnam

Evolution through digital reinvention in banking

Today’s banking systems evolved from the first merchants bartering and carrying goods between early villages and towns.
Written by: Susan Visser

How Open Banking will blow core systems out of the water

Banks operating on legacy architecture will find it increasingly difficult to compete in an API-driven business environment.
Written by: Hans Tesselaar

How Open Banking will blow core systems out of the water

Banks operating on legacy architecture will find it increasingly difficult to compete in an API-driven business environment.
Written by: Hans Tesselaar

IBM Fintech at SIFMA Conference

Some important financial technologies are changing the way the world is doing business and that change is now reaching the securities industry.
Written by: Kathy Tomes

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

A defining moment of exponential impact: Building trust with banking, Cloud and AI

Data, data, everywhere, but how in fact to THINK. If you’re the ancient mariner of Samuel Coleridge’s epic poem, then you know this rhyme another way.
Written by: Heather Clifton

Building and monetizing financial services apps on IBM Cloud

As the financial services industry continues to be disrupted by smaller, agile fintech startups, long-established financial institutions are looking for ways to keep pace.
Written by: Lawrence Johnson

Why agile banks are relying on hybrid cloud

Today, disruption, change, and competition are the new paradigm for banks. To address this, banks are moving at lightning speed to find new ways to become more flexible.
Written by: Lynn Kesterson-Townes

IBM Fintech at SIFMA Conference

Some important financial technologies are changing the way the world is doing business and that change is now reaching the securities industry.
Written by: Kathy Tomes

The new wave of fintech: Enterprises into ecosystems

FinTech is undeniably transforming banking and financial industries. Everyday there is a new hot topic or a new application of an existing technology that is reshaping the industry.
Written by: Christy MacLeod

Demystifying AI for risk and compliance

Artificial intelligence (AI) is no longer a new idea. From autonomous vehicles to spam filters, AI is affecting our lives and the way many companies do business.
Written by: Marc Andrews

How Open Banking will blow core systems out of the water

Banks operating on legacy architecture will find it increasingly difficult to compete in an API-driven business environment.
Written by: Hans Tesselaar

Colt races towards better sales performance with IBM

Motivating sales teams with commission payments is central to many organizations’ success, and at Colt Technology Services we’re no different.
Written by: Thierry Casier

It’s getting expensive not to be compliant

Banks around the world are continuing to be penalized heavily for their inability to meet with ever-changing and complex financial regulations.
Written by: Dwij Chatterjee

As regulations and risk grow, AI expands further into RegTech

In today’s global marketplace, financial services firms must grapple with competition, increasing regulation and market volatility
Written by: Alistair Rennie

Using a big data approach to overcoming banking regulatory requirements

Asset liability management (ALM) and liquidity risk (LR) are top of mind for banks as the pressure from today’s regulatory environment heats up.
Written by: Neil Dodgson and Luis Matias

IBM wins at RegTech 2018 Awards

IBM proudly accepted two distinguished RegTech Awards 2018 for innovations within IBM Watson Regulatory Compliance: Best AI Solution for Regulatory Compliance, and Best Regulatory Alert Management Solution.
Written by: David Marmer

Three success factors in security operations

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services
Written by: Paul Schultz

What the technology, process and people of a future-ready bank look like

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. 
Written by: Stephen Mortefolio

Backing the right horse in transformation investments

When it comes to digital transformation, how do you manage investments to accelerate results? For banks, there are three elements for transformation success.
Written by: Sharon Fortune-Bowden

Customer stories

Royal Bank of Scotland created a virtual agent that can handle over 1,000 questions a day.

Cora transforms the service we give to our customers. It makes it effortless.

—Jane Howard, Managing Director, Branch and Private Banking, Royal Bank of Scotland

See what our clients are doing with the power of IBM financial technology

ABN AMRO partners with IBM to address rising demand

ABN AMRO partners with IBM to address rising demand

ABN AMRO invests in cloud technology, analytics, cognitive computing, and mobile technologies. These technologies infuse more flexibility, agility, and speed into the organization to stand against the constant influx of industry newcomers.

Northern Trust: Blazing a Path for Blockchain in Banking

Northern Trust blazes a path for blockchain in banking

Northern Trust was able to implement a blockchain solution in only six months, creating a collaborative ecosystem among partners that reduces errors, the need for constant reconciliation — and builds trust.

Tangerine uses IBM technologies to enhance their mobile experience

Tangerine enhances their mobile experience, increases speed of development, and improves the customer experience, amid the rapid growth of mobile banking.

Trending

How Promontory and IBM are reshaping financial services through AI

IBM and Promontory are at the forefront of a technological revolution in the financial services industry.

Fostering the financial technology infrastructure of tomorrow

To the untrained eye, the infrastructure of the world’s financial institutions is a snarled web of systems hampered by constraints. We're changing that.

On credit-augmented market risk analysis

How can risk managers, treasury and ALM teams consistently act upon insights they can gain from integrated market and credit risk analysis?

Solution finder

Core banking technology

To reduce costs and accelerate innovation, banks need to bridge on-premises infrastructure with private and public clouds. The average bank has over 500 cloud-based services and applications. Banks are learning how to develop, test and deploy cloud services and applications in a multi- vendor, multi-cloud environment.

Modernize and innovate

IBM Cloud for VMware helps banks and financial organizations cut costs and scale infrastructure to run virtualized workloads in cloud.

Dream payments client case study

Maintain privacy, security and regulatory compliance required for banks.

Innovate with secure cloud

General Manager of IBM Z Ross Mauri reveals the IBM z14 single frame. The new z14 pervasively encrypts 100% of application, cloud service and database data. Find out more.

Do more with data

IBM Cloud Object Storage provides a secure and easy way to scale storage and maintain always-on availability

Succeed in a data-driven future

Act fast on services and transactions and data that customers create.

Cloud object storage

IBM Cloud Object Storage is the solution for vast amounts of new data sources and types.  See how flexible storage enables rapid change.

Your choice, your data

Extend systems with cloud and new technologies to create innovative apps and services – and keep your business secure and compliant. See how IBM Cloud for VMware securely manages mobile payment transactions.

Secure and manage

IBM security solutions help banks and financial institutions make their architecture more agile, compliant and security-rich.

From selective encryption to pervasive encryption

Read the blog to learn how IBM Z protects data just one click.
Written by: Ian Hurst

Five things you can do to protect against loss

Firms monitored by IBM X-Force® had 48% fewer security incidents.

Z defines security

IBM Z helps banks move faster to meet customer needs and deliver products to market quickly through machine learning. Z leads the industry in record up-time with 99.999% availability. Learn how IBM Z can be your secure vault.

Front office technology

Front office banking is leading modernization of the financial services industry. Build deeper customer relationships and personalized digital experiences with AI, while lowering operating costs and boosting return on investment.

Personalize engagement

Provide customers personalized and specific answers delivered in human-like conversations 24 hours a day.

Transform customer engagement

Transform customer engagement with virtual agents.
Written by: S. Yousef Hashimi

Build a better bot for better loyalty

One of the biggest weapons in a banks arsenal is the chatbot.

AI case study

Raising Cora: Engineers build the AI, but a team at Royal Bank of Scotland brings their digital assistant to life. Together they’re putting smart to work.

Transform banking channels

Digital technologies are changing how banking is done. Banks must transform channels and customer interacts, or risk being left behind.

Watson Customer Insights transforms customer service

Read the case study to learn how a large global bank turns data into deeper insights.

Explore the three Ds of branch transformation

Branch transformation is arguably the rewarding project a bank can undertake.

Deepen relationships

Learn how to build deeper customer relationships and personalized digital experiences with AI, while lowering operating costs and boosting return on investment.

Payments and transactions

Banking regulations, emerging schemes and digital-savvy consumers drive the need for a fast, secure payment hub supporting all channels. Banks must balance operational efficiency and innovation to spur growth and lower operating costs

Faster, safer payments

Deliver instant payment processing with agility, speed and security
Simplify processes, lower operating costs and enable quicker time to market.

Real-time payment services

Modernize payment operations by radically simplifying processes and cutting costs.

Real-time fraudulent payment prevention

Provide fraud prevention in any cashless payment system, through any channel.

Deepen relationships

See how Financial Transaction Manager for Immediate Payments delivers a payments solution designed to comply with The Clearing House real-time payments scheme

Get started

Speak with an IBM Financial Services expert.