The financial IT services industry has navigated industry disruptions, unforeseen obstacles and waves of digitization. While challenging, it's also created opportunities for digital transformation. Enter generative AI.
With capabilities to reinvent customer experience while increasing revenues and reducing costs, generative AI is more than a buzz word. Artificial intelligence can help financial services companies:
- Summarize and analyze customer engagements
- Offer personalized interactions
- Increase customer satisfaction and employee experience
- Encourage self-service
- Drive revenues
- Improve regulatory compliance
IBM’s suite of hybrid cloud and AI tools—and consulting services—help financial institutions streamline workflows, optimize operations and drive growth while minimizing risks. Partner with IBM to develop a technology roadmap, gain competitive edge, establish market differentiation and prepare for the new financial frontier.Â
Using AI to make data-driven decisions about high-growth stock potential
Creating a secure and innovative online banking experience using IBM® Z™ and IBM® Storage™ systemsÂ
Reimagining a personalized, digital experience in banking to boost customer satisfaction.
Modernizing infrastructure to streamline transactions and facilitate better communication
Empowering developers to code, test and enhance applications through mainframe modernization
Boosting customer engagement with Redi, an AI-powered banking virtual assistant