Insurers face competing pressures to innovate and control costs. Which technology will provide return on investment, low cost of ownership and data security, while meeting changing customer expectations?
While we offer our leading solutions stand-alone, we’re also bringing them to the IBM Insurance Platform. Explore below some of our most popular offerings including analytics, AI, cloud, security, RPA and blockchain. We’re here to help you modernize at lower cost, meet regulatory requirements and exceed customer expectations.
Insurance industry platforms and blockchain are changing the way insurers do business, respond to customer expectations and develop new product offerings.
“Our industry platforms are designed in collaboration with our clients and partners and intended to dramatically improve traditional business models using deep industry expertise and advanced technologies such as AI, cloud and blockchain.”
—Bridget van Kralingen, Senior Vice President of IBM Industry Platforms
At Amica Mutual Insurance Company, claims adjusters can work on 100 assignments at a time. Find out how Amica achieves 25%-50% productivity gains.
The IBM Insurance Platform a cloud-based, security-rich platform that supports modernization across your business.
Insurance Platform for Group Benefits
Operate group benefits insurance on a security-rich, integrated cloud platform that supports day-to-day operations. Use variable-cost and flexible business models and equip yourself with new technology to reach new markets.
Replace, modernize or transform the primary systems that process and issue insurance policies.
Robotics Process Automation
Implement technology without altering infrastructure and systems. IBM Robotics Process Automation gives any work process that is definable, repeatable and rules-based the ability to map out a business process and assign a software robot to manage the execution.
Insurers balance managing security risk, complying with changing regulations while delivering personalized digital experiences. The right infrastructure can simplify compliance, provide world-class security, lower costs and meet demand for innovation.
IBM Hybrid Cloud Security for Insurance provides a unique set of capabilities including: IBM Promontory regulatory services, cloud security, Watson for regulatory compliance and managed services for security.
Realize the cost savings associated with assessing and negotiating legal expenses for outside counsel services with IBM Cognitive Outside Counsel Insights, available both as a SaaS model or on-premises deployment.
Exceed customer expectations, operate more efficiently and find a new competitive edge.
Cognitive Virtual Agent
Use the power of AI to provide robust self-service capabilities for insurance company clients, producers and staff. Whether answering policy, claims, service, billing or other inquiries, IBM Cognitive Virtual Agent offers a solution beyond the capabilities of chatbot and FAQ tools.
Harness AI to improve an insurance company's ability to service customer needs and expectations by enhancing all interactions, providing timely, accurate, complete and consistent information and advice.