Introducing IBM Intelligent Remediation
2 min read - When IT experiences downtime, it can cost the business. In fact, a single IT incident can impact multiple business processes, result in poor customer experiences and cost organizations millions of dollars. In fact, an IDC survey found that the most common estimate for an hour of downtown for a revenue-generating service was between $100,000–$249,999. [1] In today’s fast-paced digital landscape, organizations must manage an ever-increasing volume of performance incidents and outages against an increasingly wide range of technologies and complex…