What it can do for your business

Maintenance support requirements evolve throughout the lifecycle of your equipment. Rather than replacing older products, IBM’s Integrated Multivendor Support (IMS) can help you realize more cost-effective solutions for end-of-life and end-of-service equipment. Functioning as a single source for your multivendor data center environment, we can offer technical support solutions to fit your needs while helping to optimize system availability, reduce costs and reduce IT complexity.

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One contract, One call

IBM provides a single point of contact to help you determine which hardware to keep on original equipment manufacturer (OEM) maintenance, replace or move to IBM maintenance.

Extend your equipment’s life

Our lifecycle approach helps you optimize the longevity of your equipment, while enabling more predictable and consistent budgeting through better equipment lifecycle maintenance.

Improve reliability

Relieve your staff from the day-to-day burden of IT management and allow them to concentrate on critical business initiatives and innovation.

Trusted support

IBM technicians support IBM and non-IBM systems giving you a more holistic view – reducing risks, vendors and contracts.

Enhance scalability

Through as-a-Service style offerings provide more visibility into IT support costs, allowing for more informed business decisions and investments.

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