Expert, single-source support for all your support needs

As your enterprise adopts new technologies, your tech support & maintenance model grows exponentially, with dozens of original equipment manufacturers (OEMs) and third-party maintenance providers servicing their hardware & software products. The complexity of managing so many vendors can be a logistical challenge. Integrated Multivendor Support (IMS) for your Data Center can help extend the life of your IBM and non-IBM server, storage and networking equipment. IBM has over 30 years of multivendor experience to help with cost-effective solutions for end-of-life and end-of-service equipment.

Make support easy with one contact

Simplify your data center operations with one contract, There is one number to call whenever you need us and one team focused on your needs.

Extend your equipment’s life

Our lifecycle approach helps you optimize the longevity of your equipment, while enabling more predictable and consistent budgeting through better equipment lifecycle maintenance.

Get IBM in-depth support

IBM technicians support IBM and non-IBM systems giving you a more holistic view – reducing risks, vendors and contracts.

Improve reliability

Relieve your staff from the day-to-day burden of IT management and allow them to concentrate on critical business initiatives and innovation.

Enhance scalability

As-a-Service style offerings provide more visibility into IT support costs – allowing for more informed business decisions and investments.

Five good reasons to use these support services

  • Optimize your return on investment
  • Simplify technical support with a single point of contact
  • Support configured to your needs
  • Expert service delivery
  • Innovative technologies for faster, better response

See how it works