Harnessing AI

AI drives business success. IBM Watson powers AI for you.

AI can help you better serve your customers and cut costs as your staff becomes more productive, and your IT systems and networks become more proactive. Discover new opportunities and gain the full value of your data from diverse sources, faster. Learn how the Watson portfolio for business can boost your AI capabilities and your bottom line.

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99%

of companies report cutting their costs per contact by using virtual agent technology, with an estimated savings of USD 5.50 per contained conversation.
(Source: IBM Institute of Business Value)

70%

of global banking institutions use Watson

13

of the top 14 systems integrators use Watson

Why Watson

Operationalize AI and transform how work gets done with our proven capabilities and experience with +100 million users.

Client and partner successes

Financial

GM Financial logo

Financial

To improve the customer experience, GM Financial replaced their basic chatbot with Watson Assistant, automating responses to customer inquiries and enabling agents to focus on more complex work.

Travel

Lufthansa logo

Travel

In partnership with IBM Watson Advertising and by leveraging IBM Watson-powered Natural Language Understanding, Lufthansa was able to deliver unique travel inspiration through personalized conversations with customers.

Healthcare

GSK logo

Healthcare

In just 10 months, GSK launched 16 virtual assistants to improve customer satisfaction and employee productivity with Watson Assistant. Now, clients and field sellers can get answers to even their most complicated questions.

Retail

BEHR logo

Retail

BEHR leveraged IBM Watson Advertising Conversations to reach and engage with consumers in 1:1, personalized conversations, showcasing BEHR's top-of-the-category benefits, and helping increase brand favorability and purchase intent.

Services

Ernst & Young logo

Services

AI is changing the way transaction diligence is performed at EY. With Watson Discovery EY, can provide better transaction advice to clients, which they in turn can use to make better decisions and drive better outcomes.

Security

CMC Technology logo

Security

Leading security expert CMC TS wanted to stay ahead of its market competitors. It teamed up with IBM to expand its security offerings with IBM Security Resilient software and IBM QRadar Advisor with Watson software.

Supply chain

Greenworks logo

Supply chain

Greenworks saves 40% in IT costs by implementing IBM Sterling Supply Chain Business Network platform with Business Transaction Intelligence to give business users deep insight into their orders.

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