Watch the demo
See the demo video for a quick example of how IBM Watson® AIOps helps IT teams. In this scenario, Watson AIOps responds to an outage incident on an e-commerce site. An IT professional receives a real-time alert in Slack, with an incident report pointing to the problem and potentially affected services. Watson AIOps pulls insights from past incidents to recommend a solution, so the professional can quickly resolve the current issue.
For a deeper dive into how Watson AIOps can help IT teams unlock the solutions hidden in your existing data, try the click-through demo. See how Watson AIOps identifies and gathers signals across a variety of structured and unstructured data channels, including alerts, logs and tickets.
Looking for Netcool?
You’re in the right place! IBM integrated the event management, topology and predictive insight capabilities of Netcool® Operations Insight into Watson AIOps. Watson AIOps is the latest evolution of your current Netcool or Omnibus entitlement.
Resolve incidents quickly

Bring data together across silos to give your teams a complete and accurate view into your IT incidents, in one intuitive user experience. Watson AIOps helps you address complex IT issues quickly to minimize service disruptions and prevent outages by providing AI-driven real-time insights and recommendations.
Journey to AIOps

Organizations are increasingly looking for new ways to better manage their risk, reputations, and financial performance using AIOps. Evolving teams and organizations do so by taking a prescriptive approach.
Understand: In order to be able to leverage AI and sophisticated analytics, organizations need a solid foundation built with robust tools covering data types like metrics, events and logs. These data sources can provide valuable, real-time "ground truth" for managing complex applications and systems.
Anticipate: To leverage a strong foundation, organizations can employ tools to gain richer insights across data silos, including AI, machine learning and topology. These tools allow teams to anticipate and address risks proactively, and draw insight from more complex unstructured data
Automate: To build on a foundation enriched with topology, AI, and other sophisticated tools, organizations are able to use automation to further reduce risk and cost, and employ more sophisticated strategies like ChatOps to manage their applications and environments.
With Watson AIOps

Connect the dots across data
Watson AIOps ties signals across structured and unstructured data from multiple sources to provide a clear view of anomalies, with linkages to sources for faster investigation and resolution.

Find anomalies in real time
By monitoring data in real time, Watson AIOps is able to provide rich insight and visibility as complex problems evolve to allow teams to more quickly diagnose and resolve mission-critical issues.

Leverage your existing tools
Watson AIOps uses pre-trained AI models tuned by data from your existing IT monitoring tools to give your teams valuable new insights specific to their environments.
How Watson AIOps works
Watson AIOps correlates disparate data across your toolchain to derive hidden insights and help you identify incident root causes faster. Eliminating the need for multiple dashboards, insights and recommendations are fed directly into your existing workflows so you can rapidly resolve IT incidents.

Watson AIOps in the real world
Partners

Video communications
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars.

Channel-based messaging
Slack is the leading channel-based messaging platform that connects all of your team’s people, data and tools in one place.

Container monitoring
Open by design and built for the enterprise, Sysdig is converging security with DevOps for cloud-native production deployments.

Log management
LogDNA is a log management company for the future of business.

Real-time operations
PagerDuty is a real-time operations platform that integrates machine data and human intelligence to improve visibility and agility across organizations.

Content management
With Box, you get a single place to manage, secure, share and govern all of the content for your internal and external collaboration and processes.

Modern log management
Streaming observability at scale with unlimited ingest plans for self-hosted and cloud environments.

Application resource management
Simultaneously optimize application performance, policy compliance and cost — in real time.

In-memory computing platform
Breakthrough application speed and scale everywhere from on premises to the cloud to the edge.