Watson Works
Work safe, work smart, and guard the health, safety and productivity of your people in a changing workplace
Introducing Watson Works
Watson Works embeds Watson AI models and applications to provide insights designed to help you:
- Decide when to return to the workplace
- Manage facilities and adhere to new protocols
- Answer customer and employee questions on COVID-19
- Connect employer data to entry privileges
- Trace potential exposures and help access employee services
- Stagger entry/exit times to manage density
- Protect healthcare data and securely manage employee opt-in and consent
Kareem Yusuf: Introducing Watson Works (2:33)
See what IBM clients are doing
IBM Global Real Estate reduced the time and effort required for data collection, analysis, and insights generation by 95% … and the time-to-insights from days to minutes.
In Phoenix, AZ, the Maricopa Superior Court uses Watson Assistant to resolve 70% of questions from citizens without human intervention, saving 100 hours in employee time in the first month alone.
IBM enables Melbourne Health to support the 12,000 members of its clinical workforce and 40 health campuses with improved data and monitoring to improve decision-making processes.
The United States Air Force manages 43,000 buildings and has improved response rates around disasters such as COVID-19, hurricanes, earthquakes and floods.
IBM has worked with Orange County, CA, to develop data sharing solutions to help them manage care and service delivery to 6,800 homeless individuals in response to COVID-19.
From early in the pandemic, GM Financial's virtual agent, Nanci, powered by IBM Watson, has handled 50% to 60% of all inbound requests, 24/7.
Solutions
Return to the workplace with confidence with Watson Works
Facilities management
Manage facilities and optimize space allocation.
Workplace safety
Apply employer data for temperature monitoring, social distancing and mask wearing.
Customer and employee care
Deliver fast, accurate answers about COVID-19 through virtual agents and applications.
Cybersecurity to protect your workforce
Deliver insights based on employer data to help secure and protect your employees and organization.
Workplace re-entry
Inform decisions on when employees can return to the workplace, incorporating data on infection rates and self-reported employee health.
Contact tracing and care management
Trace potential exposures and help employees access services.
Services to get started
Employee-centric approaches for re-entry planning and workforce strategies
IBM and Workday apply the power of cloud and AI to help customers plan their return to the workplace
Emerge smarter with IBM
It’s time to rethink how business works
Engage customers with Watson
Deploy features like chat and virtual agents to increase productivity and provide timely responses to your customers and employees. Watson Assistant is a conversational AI platform that knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human.
Plan for business continuity
Maintain business operations, protect critical data and assets, and effectively respond to threats with IBM Backup as a Service (BaaS). This service provides end-to-end management of data protection to address your unique backup, retention and retrieval needs. IBM backs up more than 3.5 exabytes of data for clients annually.
Unlock new agility with IBM Cloud
With IBM Cloud’s hybrid capabilities, you can operate your business securely anywhere and adapt to changes without compromise. You can easily build once and deploy anywhere, modernize applications, make your data ready for AI across your entire company and simplify regulatory compliance.
Protect against cybersecurity risks
IBM Cloud Pak for Security can help you uncover hidden threats and make more informed risk-based decisions. You can access IBM and third-party tools to search for threats across any cloud or on-premises location and orchestrate responses to those threats – all while leaving your data where it is.
Build resilient supply chains and operations
IBM Sterling helps you act with speed and confidence to mitigate supply chain disruptions and reduce operational costs through actionable AI-based insights and execution. Together, we can automate decision-making where it makes sense and empower your people with real-time insights.