Building Better Outcomes with AIOps and Enterprise Observability


Use cases

Application impact avoidance

Screenshot showing Watson AIOPs incident detection capabilities

Application impact avoidance

Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows.

Governance and compliance

Screenshot showing dashboard of governance and risk container policies, policy violations and VM policies and violations

Governance and compliance

Detect policy violations and automate remediation actions across resources to help achieve compliance with capabilities from IBM Cloud Pak for Multicloud Management.

Hybrid application management

Screenshot showing hybrid app management dashboard of the topology for a train ticket application

Hybrid application management

Obtain an integrated view of your hybrid applications and infrastructure and understand interdependencies using workload management capabilities from IBM Cloud Pak for Multicloud Management.

Cost management

Screenshot showing a cost management dashboard of chargeback rates, a list of policy violation findings and an explanation of runtimes and actions to take

Cost management

Establish KPI baselines using cost management tools from IBM Cloud Pak for Multicloud Management. Understand efficiencies and define cost models to optimize your infrastructure and application deployments.


Screenshot showing an observability graph


Use Instana to better understand the health and performance of your applications and collect IT, digital experience and other dimensions of data relevant for risk analysis and automation.

Automate with AI

Learn how automating ITOps can reduce churn and enable efficient teamwork in this Gartner webcast.


Transform IT operations with AIOps and ChatOps


Build an integrated, AI-driven toolchain for DevSecOps management

Group events

See top-ranked similar incidents to any given event description automatically, for faster resolution.

Detect anomalies

Let automatic parsing detect anomalies in logs and alerts earlier than rule-based alerts.

Acclimate to your apps

Correlate, curate and highlight the most relevant data across tools without manual investigation.

Localize incidents

Derive root fault component and blast radius of affected components to isolate problems faster.

Manage proactively

Avoid incidents proactively with explainable AI that advises based on inputs across DevSecOps.

Remediate change risk

Validate policies during development with AI-driven reports on policy risk at the time of code build.

Innovation Insight for AI in IT Transformation

A common foundation

IBM Cloud Pak for Watson AIOps is built on a shared automation foundation

Use shared automation services to get insight into how processes run. Visualize issues, pinpoint fixes and prioritize actions.

Process mining

Create a visual representation of the data flowing through your business and pinpoint bottlenecks in your operations.

Automation insights

Draw on advanced AI and analytics to create a baseline that you’ll use to track KPIs over time.

Robotic process automation

Use attended and unattended bots to build robust automations that augment the work done by your human workforce.


We offer software, services and consulting for any cloud. Choose what works for you.

Move forward on your own

Gain a security-rich path to the cloud by buying only what you need from this or other IBM Cloud Pak containerized software solutions.

Move forward with some help

Work alongside our experts to assess your portfolio, implement quick, agile change and set the course for your AIOps future.

Move forward by letting us do it for you

Focus on innovation and keep existing resources in place by letting our IBM Services® experts manage your ongoing AIOps needs.

Technology partners

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Next steps

See how IBM Cloud Pak for Watson AIOps can transform your IT operations.

Explore the IBM Automation solution

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