Overview

Benefits

Boost your financial results

Customer satisfaction

99%

99% increase in customer satisfaction across 1,005 respondents surveyed by IBM and Oxford Economics

First contact resolution

14%

14% increase in first contact resolution among those categorized as leaders in virtual agent technology

Return on investment

96%

96% exceeded, achieved, or expect to achieve their anticipated return on investment for their virtual agent technology implementation

Omnichannel integrations

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Intelligent search

Testimonial

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