“ Watson Analytics will help non-technical managers drill down into data to find out what’s really going on ”
— Jeff Golden, Project Manager for IBM TRIRIGA Software, University of Maryland
Business Challenge story
Facilities managers at the University of Maryland use IBM TRIRIGA Software to manage operations and understand trends related to real estate management, maintenance schedules, operations personnel and the cost of services. Yet management reports produced by the IT team often were underutilized, and non-technical operations staff found the software difficult to use on their own.
Transformation
Adding IBM Watson Analytics capabilities to TRIRIGA Software enabled facilities managers to crunch operational data themselves. Users can define datasets they wish to analyze and send them directly to IBM Watson Analytics, which then provides guided data discovery and predictive analytics with automatic visualizations.
Benefits
Cognitive analytics helps non-technical building and maintenance staffers understand university operations and make better decisions. By analyzing existing data, they can discover accounting errors, realize efficiency improvements, and gain insights into issues such as whether aging equipment should be repaired or replaced.
Solution Category
Solution Components
- TRIRIGA
- Watson Analytics