Put AI to work

Rethink workflows and improve outcomes with IBM Watson

Infuse IBM Watson® into your apps and workflows to tap into organizational data and put AI to work across multiple departments – from finance, to customer care, to supply chain. With IBM Watson, you can create better, more personalized experiences for customers, scale the expertise of your best people across the organization, and make smarter decisions based on deep insights from data.

What’s new

Get the latest on AI from IBM – from product releases to AI in the news

IBM Watson AIOps

Find problems faster, get better insights, and solve your next outage before it starts.

IBM Watson Assistant

Deliver fast, accurate answers around COVID-19 for customers, employees and citizens.

Forrester Study: 310% ROI over 3 years

Learn how IBM Watson Assistant is helping enterprises save USD 25.7 million in customer service.

Products overview

Make more accurate predictions, detect fraud, scale expertise, and supercharge your enterprise search with IBM Watson.

IBM Watson AIOps

Focus on innovation, not outages. Drive new efficiency in your operations to resolve problems quickly in dynamic, data-intensive environments.

IBM Watson Assistant

Build, train, and deploy conversational interactions into any application, device, or channel – on any cloud.

IBM Planning Analytics powered by TM1

Automate planning, budgeting, forecasting, and analysis. Integrate financial and operational plans across your organization to produce more accurate forecasts.

IBM Financial Crimes Insight for Alert Triage

Enables financial institutions to augment current anti-money laundering (AML) and sanctions programs with IBM Watson AI, machine learning and analytics.

IBM Cognos Analytics

Visualize, analyze, and share actionable insights about your data with anyone in your organization on an AI-powered business intelligence platform.

IBM OpenPages with Watson

Redefine how you manage governance risk and compliance GRC with AI and advanced analytics.

Client stories

Resolving 7,000 customer inquiries per day

Humana was able to reduce pre-service calls and improve provider experiences with conversational AI.

Acting fast and reducing complexity

With IBM Planning Analytics, Finnish energy giant Vapo Oy built an entire sales and planning environment based on ever-changing needs.

Reducing time spent on research by 75%

Woodside Energy, one of Australia’s largest oil and gas companies, scales the knowledge of its senior experts with IBM Watson Discovery.

Generating sales insights automatically

With IBM Cognos® Analytics, fashion giant Ecco Ireland is able to generate sales reports automatically – rather than in days – to act on insights quickly.

Enhancing risk and controls management

HypoVereinsbank, a member of UniCredit, is using IBM OpenPages to automate reporting processes and simplify tracking for over 3,000 internal controls.

Stop payment fraud in real time

STET, the French payment switch, processes 24 billion transactions per year. Using IBM Safer Payments, they’re also saving USD 115 million.

Engage an expert

Schedule a one-on-one consultation with experts who have worked with thousands of clients to build winning data, analytics and AI strategies.