Delivering open, modern and resilient technology solutions to future-proof public services for the people who need them
IBM Consulting® helps US state and local governments run more efficiently and effectively. We deliver end-to-end solutions from strategic planning and governance to citizen engagement and service delivery. Our experts in state, local, and education industries comprise a multi-disciplinary practice dedicated to empowering governments to better serve their constituents through the transformative use of technology for local government services.
We believe in the power of AI-enhanced technology to foster trust, determine eligibility for an array of programs, and improve outcomes. IBM Consulting partners with governments to modernize operations, enhance citizen services, and implement scalable technology solutions that drive efficiency, security and innovation for municipalities. By reimagining how governments and federal agencies work, we help equip them to meet today's evolving needs and deliver on their missions to boost community development with agility and confidence.
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Serving all major program areas
IBM Consulting partners with state governments to modernize operations, enhance citizen services and public safety by implementing scalable technology solutions that drive efficiency, security and innovation
We help local governments optimize public services and public works through digital transformation, data-driven decision-making and resilient infrastructure solutions tailored to community needs.
Empowering educational institutions, such as public schools, with cloud-based learning platforms, data-driven student insights and AI-enhanced operations to improve access, equity and outcomes throughout K–12 school districts and in higher education.
Supporting public health, social services, child welfare, child support and Medicaid programs with advanced analytics, AI-driven insights, secure digital platforms and official websites that improve service delivery and program integrity.
Transforming utility operations for any government organization by using intelligent asset management, grid modernization and digital solutions to improve resilience, sustainability and service reliability.
Enhancing transportation systems—including airports, ports, public transit, road networks and tolling—through smart infrastructure, AI-driven optimization and secure digital solutions that improve efficiency and customer experience.
Transform public services with AI-driven solutions. Enhance citizen engagement, streamline operations and integrate advanced technologies to deliver smarter, more efficient outcomes.
Redefine operational efficiency with intelligent automation. Replace manual processes with connected, adaptive systems that improve resource allocation and enable faster, more reliable service delivery.
Unlock the potential of hybrid cloud to modernize IT systems. Our tailored solutions simplify cloud adoption, reduce costs, and ensure secure, scalable platforms for delivering innovative public services.
Transform fragmented data into a strategic asset. With seamless integration and robust governance, data fabric enables governments to make better decisions and embrace AI-driven innovation.
Modernize at your own pace without disrupting critical systems. By upgrading legacy infrastructure incrementally, we help governments build secure, flexible platforms ready for future demands.
Strengthen defenses against evolving cyber threats. Our expertise helps governments protect sensitive data, manage risks, and ensure resilience while maintaining trust in public services.
By partnering with IBM, government agencies can transform their IT infrastructure to fast-track mission impact.
Learn about how secured and scalable cloud services can help transform the way government gets work done.
When ethically-designed and responsibly brought to market, AI capabilities support new opportunities to benefit government, business and society.
AI is redefining business by combining the social, creative and leadership skills of the human mind with advanced technology.
Discover new research, approaches and initiatives to improving the effectiveness of government services.
How can government leaders mobilize teamwork and technology to improve crisis response and resilience?
IBM AI consulting services bring together our deep industry and domain expertise, along with AI technology to elevate, not replace, your team.
Rethink competencies, operations, designing and sequencing workflows across your business with IBM's complete ecosystem of talent, IP and partnerships.
Envision, design and deliver smarter experiences across the customer lifecycle that earn loyalty and trust.