The response from IBM has been fantastic to date. Every time we reach out as a business … the response to making the product better … has been very beneficial.

Derek Roles, Director, Emergency Preparedness and Restoration, Hydro One Ltd

Business Challenge

More frequent and severe storms pose a challenge to electricity transmitters and distributors such as Hydro One, one of North America’s largest utilities based in Ontario, Canada. And when major weather events and patterns do disrupt service, customers expect their power to be restored very quickly.

Transformation

Hydro One shifted from reacting to weather-induced power interruptions to proactively preparing for storms by using the Outage Prediction tool from the Weather Company, an IBM Business. The company uses the tool to analyze and compare outage data from its own outage database against past and predicted weather events. Now it can proactively prepare for incoming weather by mobilizing personnel and equipment in advance of storms, in some cases cutting power restoration time in half.

 

Solution Category

  • IBM Cloud