Business Process Management

Elaw uses IBM AI to automate management of complex Brazilian labor lawsuits

Brazil has strict and complicated labor laws and according to The Brazil Business, Brazilians are prone to sue their employers. It is a cultural behavior and a way to make “easy money”. With an awareness of this tendency, many companies operate illegally and wait to see if the employee is going to sue them or […]

Continue reading

What makes an intelligent business process management suite (iBPMS) stand above the rest?

Digital transformation is about completing work differently, and not simply for the sake of change. It should address the dynamic business needs of the customer while optimizing the operational processes that impact the cost of service. As organizations pursue transformation, they often quickly realize that better customer and employee experiences need better and smarter automation […]

Continue reading

Near East Bank modernizes credit application process with IBM BPM

No one wants to wait weeks to more than a month to find out if their credit application is approved. For the applicant, it can mean lost opportunities. For a bank, it’s lost business. Near East Bank knew that if it wanted to compete with larger banks that had moved to electronic processing, it would have […]

Continue reading

Invoice processing in the digital world, powered by BPM and RPA

Invoice processing is possibly one of the oldest business processes known to mankind. From barter to bitcoin, payments have come a long way. However, despite all the innovations and technology, invoice processing is still burdened with a large number of manual tasks and inefficiencies. This can result in issues such as delayed payments and incorrect […]

Continue reading

Business process isn’t just about code, it’s about human connection

We ask ourselves — dockers or kubernetes? What’s the migration process? How are we incorporating the latest features of RPA and AI chatbots? But when do we stop and consider the human side of technology? The rapid convergence of technology and digitization often makes us forget about the human side of the equation. In 2016, […]

Continue reading

Moving from multicloud complexity to agility with process automation

I recently wrote about how tackling digital transformation in the multicloud world is a significant challenge for businesses. Enterprises need to integrate and manage their multicloud environments to deliver an agile, connected and secure IT infrastructure that supports rapid innovation. But the need for flexibility and agility doesn’t stop with IT infrastructure. It extends to […]

Continue reading

IBM and Automation Anywhere: A new partnership to reinvent business process

As the digital economy continues to grow and evolve, some companies face the challenge of managing increasingly complex business processes that involve massive amounts of data. The growth of the digital economy connects people and organizations in new ways. But it has also generated repetitive tasks like requiring employees to manually enter data. Companies need […]

Continue reading

How to accelerate digital transformation in the banking industry

Like many other businesses, banks are increasingly adopting digital transformation. Why? They want to provide compelling customer engagement, retain all their customers and fend off defections to competitors. Now more than ever, it’s important that banks provide a differentiated, tailored experience that draws customers in, both online and in-person. Banks are finding ways to deliver […]

Continue reading

Cognitive capabilities revolutionize business operations

External forces make today’s business world increasingly challenging. On the one hand, due to a continuing global financial crisis, businesses must deal with pressure to reduce costs while increasing visibility and control. They also must abide by new, stringent regulatory compliance rules. On the other hand, client expectations are changing radically. The high-touch, expert-driven models […]

Continue reading

Delegation and reuse in IBM SmartCloud Orchestrator

One of the things I like most about IBM SmartCloud Orchestrator is that it allows different actors to do different tasks. This is not just a matter of assigning roles and playing with multitenancy aspects, but also involves the capability for the IT department running the cloud to fragment the work in such a way […]

Continue reading

A guide to IBM Business Process Management as a service

IBM BPM has four focus areas: business monitor, process automation, decision management and process discovery and design.

Continue reading

Business process management in the cloud

Detailing the benefits of using BPM in a cloud environment.

Continue reading