Infrastructure

Innovate with Enterprise Design Thinking in the IBM Garage

We’ve all been there. You have an amazing idea that’s really exciting. Maybe it’s a home improvement project, or perhaps it’s a new business idea. You think about all the details required to make it real. But, once you get to the seventh action item, you’re not so excited anymore. Sometimes when we realize the […]

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Driving innovation for connected cars using IBM Cloud

Cars have always been built for travel, but the experience of driving has changed dramatically over the last few decades. Today’s connected cars are not only equipped with seamless internet, but usually have a wireless local area network (WLAN) that allows the car to access data, send data and communicate with Internet of Things (IoT) […]

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How a hybrid workforce can save up to 20 hours a month

How productive would your company employees be if they could save two hours a day on regular tasks? With the growth and evolution of today’s digital economy, companies face the challenge of managing increasingly complex business processes that involve massive amounts of data. This has also led to repetitive work, like requiring employees to manually […]

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SteelHouse cuts application deployment time in half with IBM Cloud Kubernetes Service

People who are shopping, researching, or doing anything at all online don’t want to be held up by a website that takes a long time to load. And, ads are one of the most common reasons for poor website performance. SteelHouse uses the IBM Cloud to ensure a good user experience, which for the advertising […]

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Cloud modernization: Cultural and workplace adoption

Genuine digital transformation requires cloud modernization strategies that involve and affect people, processes and technology. In part one of this two-part series, I focused on cloud-based technologies that enable organizations to modernize infrastructures, platforms and applications. This time around, I’ll examine the people aspect of cloud modernization and include some thoughts on process. I’ll cover: […]

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Modernization and cloud innovation lead to cultural shift at Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts is one of the largest health insurance providers in the state of Massachusetts. In the Enterprise Technology Organization, ​​​​​​​we run mission-critical applications 24 hours a day, 365 days a year and process extremely large transaction volumes related to healthcare claims and enrollment. To put this in perspective, we processed […]

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Cloud infrastructure supports smart meter energy use in Texas

The consumer benefits of reducing energy consumption include lowering energy bills and positive environmental stewardship. Understanding energy use, however, can be tricky. Texas is a leader in the use of automated metering, including the availability of a portal for consumers to see their energy use and meter information. To do this, a collaborative effort among […]

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How to achieve business automation success with process modeling

As organizations strive for excellence in both process and operations, it is very important to use the right tools based on business priorities. But, having the right tools is just one layer to the foundation for business automation success and process excellence. It is equally important to have the right partner. Together, the right tools […]

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Overcoming the challenges of hybrid multicloud IT management

Hybrid cloud environments have become the norm among most businesses. In our latest Voice of the Enterprise: Digital Pulse, Budgets and Outlook 2019 survey, we asked 916 IT professionals to describe their overall IT approach and strategy. Among the respondents, we found that 62 percent said they now use a hybrid IT environment with integrated […]

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Technology evolution and market transformation

It’s no secret that the pace of innovation and change has accelerated rapidly over the last few years. From the explosion of social media to online shopping and apps to track your driver, digital transformation has quickly become an integral part of daily life. In the last year alone, DataReportal shares there are over 4 […]

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How AIOps can drive performance

Imagine your IT applications, services and infrastructures running like a high-performing Formula 1 race car — with its engine and gears running smoothly as the driver accelerates through the straights and decelerates while its tires and suspension hug the track through the curves. However, even when the race is running smoothly, obstacles arise, track conditions […]

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Solving the productivity crisis: Digital process automation for deep deployments

The way we do work today isn’t working for many employees and employers. Employers have fewer qualified people to perform complex tasks, while employees get bogged down with low-value tasks. What slowly emerges is a productivity crisis. How can companies solve it? Automation is one of the go-to solutions, but automation fixes are still segmented, focusing on […]

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