Hybrid
Travel and transportation at warp speed with hybrid cloud
Star Trek-style spacefaring isn’t an option for travelers yet, but in the travel and transportation industry, the cloud is helping organizations go where no one has gone before. According to Forrester, in 2017, worldwide travel and tourism contributed 10 percent of the world’s gross domestic product (GDP) with $8 trillion, and by 2028, worldwide travel […]
Busting the 3 biggest cloud myths
It’s Monday morning. The memo you just got from your CEO couldn’t be clearer: “We’re moving everything to public cloud.” In your inbox: “Finance needs a presentation, by tomorrow, that shows how much the CEO’s move will slash IT costs.” First meeting of the day: “Your CIO wants custom apps that connect and scour every […]
IBM and SAP: Extending a partnership built on trust
When I talk to enterprises about their digital business strategy, it’s clear that there can be no one-size-fits-all approach to cloud. Companies have a broad spectrum of needs and want the flexibility to run their workloads across any platform without having to rewrite everything as they go. That’s why IBM has committed to a hybrid […]
5 things to look for in an RPA provider
If your IT team doesn’t know what to look for in an RPA provider, chances are you won’t make the ideal choice. This could mean your team misses out on some crucial IT advantages. Robotic process automation (RPA) has exploded in popularity as a way of automating repetitive business tasks, enabling workers to focus on […]
“Free the humans” at Automation 2018
I’ve attended several business technology events this year, including the AIIM Conference, OpexWeek and Think 2018, to name a few. I have begun to recognize a certain look in the eye from attendees at all those events, almost pleading, “Help me understand what’s happening.” When a transformational technology or solution emerges, such as digital business […]
Get ahead with cognitive operations machine learning technology
At IBM Think 2018 I had many opportunities to interact with clients. Through those conversations, I gained numerous insights into the evolving challenges in the IT operations management space. I also learned a lot about the successes IBM clients are achieving with IBM cognitive management capabilities. The challenges around managing hybrid environments are not new, […]
IBM and Red Hat expand partnership to accelerate journeys to the cloud
As I meet with clients all over the world, it is clear that all cloud transformation journeys are not exactly the same. Clients want choices. So it is very exciting for me to share that today, at the Red Hat Summit, we announced an expansion of our long-standing partnership with Red Hat by certifying our […]
Contextor adds cognitive capabilities to robotic process automation solutions with IBM Watson
Office workers often spend a good deal of their time in and out of various information systems and applications. To perform their jobs, they might be required to input the same data multiple times, copy and paste data from one window to another, or compare and check information from two different applications. In short, there […]
3 ways IBM Cloud Private delivers business value
At the IBM Cloud Private Day event in Johannesburg, South Africa, last month, Soloman Barghouthi, a product manager for hybrid cloud, told ITWeb that IBM Cloud Private isn’t something leaders buy just because they have money to spend. “I’m buying it to deliver business value,” he said. How exactly is it delivering value? Here are […]
3 best practices for digital transformation
We are living in a rapidly evolving digital era, which is underpinned by proliferating technologies based in cloud computing: artificial intelligence, blockchain, and Internet of Things (IoT). Consumers demand real-time, secure, intuitive, and web- or mobile-based digital services. This evolution will accelerate as 5G cellular service becomes widely available within a few years. To be […]
At the tipping point: Transformation in the contact center
Contact centers are going through some serious changes, which may already be disrupting the status quo. Customer engagement has dramatically altered businesses. Contact centers must now evolve into an “omnichannel” or multi-channel interaction hub. Communications are no longer limited to the traditional voice channel. Customers expect or even demand to engage with businesses seamlessly across […]
Helping simplify cloud migration with updates to VMware HCX on IBM Cloud
When I meet with enterprises, it’s rare that our discussions begin with why they should adopt cloud. In fact, 96 percent of respondents in a recent survey are using at least one public or private cloud, and on average, most companies are using or experimenting with nearly five public and private clouds. It’s clear that […]